- Singapore
Full Time Clinic Assistant – Outpatient Specialist Surgery Clinic Jobs, Salary up to SGD 3,500 in CREST PRACTICE PTE. LTD. - Maukerja
Clinic Assistant – Outpatient Specialist Surgery Clinic
CREST PRACTICE PTE. LTD.
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Job Description
Responsibilities
Job Title: Clinic Assistant – Outpatient Specialised Surgery Clinic
General Surgery – Focused on Thyroid, Endocrine, Hernia, Upper Gastrointestinal, Colorectal Surgeries, and Endoscopic Procedures
Job Scope / Key Responsibilities:
1. Front Desk & Administrative Duties
Greet and assist patients in a professional and courteous manner
Manage patient registration, appointment scheduling, and follow-up arrangements
Answer phone and email inquiries regarding clinic services and appointments
Maintain accurate and up-to-date patient records and medical files
Prepare consultation and procedure rooms
2. Patient Support
Provide basic information to patients regarding general surgery procedures (e.g., thyroid, endocrine, hernia, gastrointestinal, colorectal surgeries, and scopes)
Assist in pre- and post-procedure instructions and ensure patient queries are directed to the appropriate clinical staff
Coordinate patient flow to ensure efficient clinic operations
3. Billing & Insurance Liaison
Generate and verify consultation, procedure, and medication invoices
Liaise with local insurance providers in Singapore to obtain Letters of Guarantee (LOGs), submit claims, and ensure coverage verification
Coordinate with third-party administrators (TPAs) and assist patients with insurance claim documentation and queries
Ensure accurate entry and tracking of insurance-related information in the clinic system
4. Clinic Operations
Ensure cleanliness and readiness of consultation and procedure rooms
Monitor and restock medical and office supplies as needed
Support clinicians and nurses during minor procedures (where appropriate and trained)
5. Data Entry & Documentation
Input patient records, investigation results, and surgical bookings into the clinic’s EMR system (Plato CMS)
Assist in compiling medical reports and referral letters as required
6. Team Collaboration
Work closely with doctors, nurses, and administrative staff to ensure high standards of patient care and clinic efficiency
Participate in ongoing training and clinic improvement initiatives
Crest Surgical Practice is a private specialist clinic providing wide range of surgical care. The clinic has a group of dedicated surgeons.
General Surgery – Focused on Thyroid, Endocrine, Hernia, Upper Gastrointestinal, Colorectal Surgeries, and Endoscopic Procedures
Job Scope / Key Responsibilities:
1. Front Desk & Administrative Duties
Greet and assist patients in a professional and courteous manner
Manage patient registration, appointment scheduling, and follow-up arrangements
Answer phone and email inquiries regarding clinic services and appointments
Maintain accurate and up-to-date patient records and medical files
Prepare consultation and procedure rooms
2. Patient Support
Provide basic information to patients regarding general surgery procedures (e.g., thyroid, endocrine, hernia, gastrointestinal, colorectal surgeries, and scopes)
Assist in pre- and post-procedure instructions and ensure patient queries are directed to the appropriate clinical staff
Coordinate patient flow to ensure efficient clinic operations
3. Billing & Insurance Liaison
Generate and verify consultation, procedure, and medication invoices
Liaise with local insurance providers in Singapore to obtain Letters of Guarantee (LOGs), submit claims, and ensure coverage verification
Coordinate with third-party administrators (TPAs) and assist patients with insurance claim documentation and queries
Ensure accurate entry and tracking of insurance-related information in the clinic system
4. Clinic Operations
Ensure cleanliness and readiness of consultation and procedure rooms
Monitor and restock medical and office supplies as needed
Support clinicians and nurses during minor procedures (where appropriate and trained)
5. Data Entry & Documentation
Input patient records, investigation results, and surgical bookings into the clinic’s EMR system (Plato CMS)
Assist in compiling medical reports and referral letters as required
6. Team Collaboration
Work closely with doctors, nurses, and administrative staff to ensure high standards of patient care and clinic efficiency
Participate in ongoing training and clinic improvement initiatives
Crest Surgical Practice is a private specialist clinic providing wide range of surgical care. The clinic has a group of dedicated surgeons.
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