Full Time Sales Operation Admin Jobs, Salary up to SGD 5,000 in Infinity Hunt - Maukerja

Job Summary

The Sales Operation Admin is responsible for supporting daily sales operations, order fulfilment, and backend administrative processes to ensure smooth and accurate order processing. The role serves as the primary coordinator for internal operational matters and acts as a backup to Customer Service Executive functions when required.

Primary Responsibilities

• Match and verify purchase orders, pick lists, invoices, and related documents to ensure accuracy.
• Upload customer orders into internal systems and portals according to operational cut-out timings.
• Coordinate and manage internal stakeholder communication channels and group chats for order fulfilment and operational matters.
• Handle urgent orders, delivery escalations, and post-delivery issues during weekends and public holidays.
• Serve as the key coordinator for WD ordering and liaise directly with WDPL to ensure smooth fulfilment.
• Provide backup support for Customer Service Executive duties during manpower
• shortages, leave periods, and peak operational demands.

Secondary Responsibilities

• Serve as the first point of contact for customers via email, phone, and WhatsApp.
• Process and manage customer orders, including bulk orders and scheduled deliveries.
• Ensure order accuracy, pricing consistency, and proper documentation.
• Handle product enquiries, lead times, pricing enquiries, and order-related matters.
• Manage post-delivery issues, including exchange, returns, and delivery discrepancies.
• Prepare customer quotations based on approved pricing and guidance from the Sales/Commercial team.
• Provide supporting documents such as Halal Certificates, Product Specifications, Certificates of Analysis, and other required documents.
• Work closely with Warehouse, Logistics, Sales, and other internal stakeholders to ensure positive customer outcomes.
• Process backend documents to ensure order, picking, and delivery accuracy.
• Perform other ad-hoc duties assigned by management.

Requirements

• Minimum 1-3 years of experience in Sales Administration, Order Processing,
• Customer Service, or related functions.
• Experience in FMCG, Food Service, Distribution, or Trading industries is advantageous.
• Proficient in Microsoft Office applications, particularly Excel.
• Experience with SAP is a plus
• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Good communication and interpersonal skills.
• Fluency in English, both written and spoken.

Pay: $3,000.00 - $5,000.00 per month

Benefits:

• Health insurance

Work Location: In person