- Outram Central Region (Singapore) Singapore
Full Time Trainer - Training Specialist (ACTA-ACLP) Jobs, Salary up to SGD 4,300 in PERSOL Central Region (Singapore) - Maukerja
Trainer - Training Specialist (ACTA-ACLP)
PERSOL
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Job Description
Responsibilities
Survey Trainer | Up to $4,300
Location:
Central
Salary:
$4,000 – $4,300/month
Working Hours:
5 days’ work week
Contract
We are looking for a
structured, reliable and adaptable Survey Trainer
to join the training team and support a large-scale client project.
In this role, you will deliver both
virtual and classroom-based training
, ensuring that new and existing staff are well-equipped to carry out data collection and communicate with professionalism, accuracy, empathy and clarity.
Key Responsibilities
Deliver structured training on survey products, systems, service expectations and communication handling across common scenarios
Facilitate training sessions across different formats and group sizes, including large-scale virtual sessions
Translate procedures and policy documents into learner-friendly training materials and assessments
Work closely with operations, project and quality teams to ensure training content remains aligned with current workflows, case trends and operational feedback
Develop and maintain version-controlled training materials in accordance with internal templates and documentation standards
Assess trainee understanding through assessments, feedback and follow-up sessions
Develop refresher training content such as summary guides, learning modules and case-based learning materials
Maintain accurate training records and ensure compliance with internal protocols and review processes
Requirements
Diploma or Degree in any discipline
Minimum
2 years of experience
in training, facilitation, customer service or contact centre operations
ACTA or ACLP certification is required
Strong presentation, facilitation and communication skills
Comfortable conducting both
virtual and classroom-based training
Proficient in Microsoft Office applications, particularly
PowerPoint, Word, Excel and Teams
Strong organisational skills with excellent attention to detail
Able to manage multiple priorities in a fast-paced environment
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: ************* If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at ••••*************
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
Location:
Central
Salary:
$4,000 – $4,300/month
Working Hours:
5 days’ work week
Contract
We are looking for a
structured, reliable and adaptable Survey Trainer
to join the training team and support a large-scale client project.
In this role, you will deliver both
virtual and classroom-based training
, ensuring that new and existing staff are well-equipped to carry out data collection and communicate with professionalism, accuracy, empathy and clarity.
Key Responsibilities
Deliver structured training on survey products, systems, service expectations and communication handling across common scenarios
Facilitate training sessions across different formats and group sizes, including large-scale virtual sessions
Translate procedures and policy documents into learner-friendly training materials and assessments
Work closely with operations, project and quality teams to ensure training content remains aligned with current workflows, case trends and operational feedback
Develop and maintain version-controlled training materials in accordance with internal templates and documentation standards
Assess trainee understanding through assessments, feedback and follow-up sessions
Develop refresher training content such as summary guides, learning modules and case-based learning materials
Maintain accurate training records and ensure compliance with internal protocols and review processes
Requirements
Diploma or Degree in any discipline
Minimum
2 years of experience
in training, facilitation, customer service or contact centre operations
ACTA or ACLP certification is required
Strong presentation, facilitation and communication skills
Comfortable conducting both
virtual and classroom-based training
Proficient in Microsoft Office applications, particularly
PowerPoint, Word, Excel and Teams
Strong organisational skills with excellent attention to detail
Able to manage multiple priorities in a fast-paced environment
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd ("PERSOL") and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
We may use artificial intelligence ("AI") and machine learning technologies to support our recruitment and placement services, including screening resumes, assessing qualifications and experience, and identifying skills and job matches. Where permitted by applicable law, we may also use such personal data to develop, train, test, improve and/or fine-tune AI and machine learning technologies that support our recruitment and business operations.
For more information on how we collect, use, disclose and protect your personal data, please refer to our Privacy Policy: ************* If you wish to withdraw your consent, including consent relating to the use of your personal data for AI-enabled recruitment activities and AI development activities, please email us at ••••*************
PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R25159218 (Teoh Ying Ying)
PERSOL is Asia-Pacific’s leading Staffing and HR solutions partner, operating across 13 markets with deep local insight and regional scale. With more than 80 offices and decades of experience, we deliver integrated workforce solutions that are tailored, tech-enabled, and designed for the dynamic world of work.
We combine human expertise with smart technology to help organisations solve workforce challenges, unlock potential, and stay ahead of change. From recruitment and talent management to workforce strategy and advisory, our collaborative approach puts your goals at the centre.
In 2025, we came together under the PERSOL name — reflecting our bold vision for the future of work and our Group’s Vision: Work and Smile.
Whether you’re building teams, growing careers, or transforming how work gets done, we’re here.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOL Singapore Pte Ltd and its local and overseas subsidiaries and affiliates to collect, use and disclose your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s health advisories and such other purposes stated in our Privacy Policy.
Our full Privacy Policy is available at ************* If you wish to withdraw your consent, please drop us an email at "*************" to let us know. Please feel free to contact us if you have any queries.
For more information, please visit *************
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