As an Intern you will assist IT-Applications team on different tasks including but not limited to :
RESPONSIBILITIES
Data inventory and data cleaning for the trustmark certification:
Understand how our student and guardian management tool works and how the data is managed
Build a matrix with all the access rights assigned
Meet the different departments for a review and update of these access rights
Feed the document Data Retention Policy and other documents related to data security.
Applications lifecycle management/Inventory of school applications
Work with the pedagogical team to cleanup our applications
Update the list of active applications in our ticketing system GLPI
Build dynamic forms in GLPI for the software requests
Update the relevant documentation
Support Level 2/Project management assistant
Review, analyse and update user's requests and Incidents
Perform Level 2 diagnosis and resolution of incidents and requests
Escalade unresolved issues to IT-APPS level 3 or to vendors
Perform incident closure, verifying problem resolution with users and documenting of SOP
Analyse recurrent incidents and be proactive
Track SLA of incidents and requests in Power BI
Assist the project managers with assigned tasks
The precise list of responsibilities described above is only indicative and subject to change,
according to the evolution and the needs of the department, and as required by the manager.
The
International French School (Singapore)
offers many career opportunities all year round for experienced, energised, passionate educators and administrators.
IFS, one of the largest schools in the
AEFE network
, seeks to attract, nurture and retain individuals of the highest professional integrity and calibre who are committed to international education and fully believe in the power of a multilingual, multicultural environment as a gateway to educating tomorrow’s global citizens.
The vast majority of our teachers are certified, whether in France, US, UK or in their home country. Teachers usually have at least three years of teaching experience. IFS recruits teachers in different subjects for permanent or temporary positions. We also hire teachers’ assistants, Discipline Masters, Student Assistants, etc. as well as employees for our support functions and administrative departments.
We seek individuals able to work well on teams and within the framework of the whole-school project. For other professional positions, we expect to see strong evidence of experience in a particular area as well as the ability to work well within a team environment. Respect for others, loyalty and team spirit, lie at the heart of what we do.
Why work at IFS?
The personal growth, development and success of our employees is important to us.
Exceptional work infrastructures: VPI, access to digital technology and educational innovation, sports infrastructure … An opportunity to set up innovative projects.
Professional development through access to a very rich internal and external training offer
Many benefits: health insurance, a high number of holidays compared to the Singaporean average, reduced school fees, a free sports club and daycare for your children at school
A balance between personal and professional life: autonomy in your work and flexibility in your schedule
The French Touch: festive and cultural events, language courses…
Join the largest network of international schools…
And be part of a tightly-knit and committed community!