Working Hours: 10 am to 7pm , 4 weekdays 1 weekend
Basic Salary: $2800/mth
Duties:
Handle customer enquiries via phone, email, and live chat in a professional and timely manner.
Assist customers with booking issues, payment enquiries, account matters, and service-related concerns.
Resolve customer complaints effectively while maintaining high customer satisfaction.
Escalate complex issues to relevant departments and follow up until resolution.
Maintain accurate records of customer interactions and case updates.
Support daily customer service operations and ensure service standards are met.
Requirements
Prior experience in customer service, call centre, or front-line support will be an advantage.
Good communication and interpersonal skills.
Customer-oriented with strong problem-solving abilities.
Able to work in a fast-paced environment and handle multiple tasks.
Interested Applicants, Please click apply now !!
Ellen Lee Wei Xin
R2198644
Revup Proservices Pte Ltd
EA.24C2366