Full Time Senior Executive, Consumer Collections Officer Jobs, in Alliance Bank Malaysia Berhad Federal Territory - Maukerja

Job Responsibilities:

• Implement action plan to minimise collection losses and maximise recoveries
• Attend to all inbound calls from Collections general line within promptly
• Updates all cheques received into DMS within the same day
• Updates all inward letters, faxes etc into DMS within the same day
• Perform signature(s)’ verification of all documents sent by borrowers
• Raise maintenance all requests for (post verifications) :

a) Change of contact info

b) Appointment of 3rd party to make enquiry into account

c) Deceased Status updating

d) Bankrupt Status updating

• Management of Post Auction portfolio by way of timely collections of auction proceeds
• Analyse and review weekly / monthly performance of Auction and provide corrective measures
• Liaise with lawyers, regarding specific cases and/or to plan solutions to enhance collection of accounts
• Negotiate with customers on settlement of account, whenever necessary
• Review settlement of accounts
• Responsible for the management and recovery of Consumer Non-Performing Loans

Requirements:

• Preferably with a minimum Diploma in any field.
• Candidate with 1-2 years related working experience in banking/ finance, especially with experience in collections and related legal matters will have added advantage.
• Good judgement and possess good knowledge of the Malaysian legal system.
• Target driven.
• Fresh graduates are encouraged to apply.