Telecaller / Lead Generation Executive
Employment Type: 3-Month Contract
Experience: Minimum 1 Year
Working Model: WFO
Location: Kuala Lumpur, Malaysia
Key Responsibilities
- Make outbound calls to prospective customers using provided lead lists.
- Introduce company products/services professionally.
- Qualify leads based on defined business criteria.
- Schedule meetings or product demonstrations for the sales team.
- Follow up with prospects through calls and approved communication channels.
- Maintain accurate customer interaction records in the CRM system.
- Handle customer queries and objections professionally.
- Coordinate with sales and operations teams for smooth lead handover.
- Achieve daily, weekly, and monthly productivity and quality targets.
- Follow company processes and communication standards.
Requirements
- Minimum 1 year of experience in Telecalling, Telesales, Lead Generation, Contact Center, Voice Process, or Inside Sales.
- Strong outbound calling experience.
- Excellent verbal communication and interpersonal skills.
- Good persuasion, negotiation, and objection-handling skills.
- CRM experience is preferred.
- Comfortable working in a target-driven environment with defined KPIs.
- Good organizational and follow-up skills.
- Basic knowledge of Microsoft Office and computer applications.
Preferred Experience
- B2B lead generation or appointment setting.
- Customer support or voice process experience.
- Experience in SaaS, Technology, Banking/Financial Services, E-commerce, BPO, or Staffing.
- Experience handling international or regional customers is an advantage.
Contract Details
- Contract Duration: 3 Months
- Working Model: WFO
- Location: Kuala Lumpur, Malaysia
- Minimum Experience: 1 Year
Pay: RM4,000.00 - RM4,500.00 per month
Work Location: In person