Job Description
- Oversee the daily operations of the restaurant to ensure smooth and efficient service
- Manage and supervise restaurant staff, including scheduling, training, and performance monitoring
- Ensure high standards of food quality, customer service, hygiene, and safety are maintained at all times
- Handle customer feedback, complaints, and service recovery professionally
- Monitor inventory, stock ordering, and supplier coordination
- Control operational costs, including food cost, labor cost, and wastage
- Prepare daily, weekly, and monthly reports on sales and operations
- Ensure compliance with company policies, health regulations, and food safety standards
- Plan and execute promotions, events, and marketing initiatives
- Work closely with kitchen and service teams to achieve business targets
Job Requirements
- Minimum Diploma or equivalent qualification in Hospitality, Business Management, or related field
- At least 3–5 years of experience in restaurant or F&B operations, with supervisory or managerial experience
- Strong leadership, communication, and people management skills
- Excellent customer service and problem-solving abilities
- Good knowledge of food safety, hygiene standards, and SOPs
- Ability to work shifts, weekends, and public holidays
- Strong organizational and time-management skills
- Proficient in basic computer skills (POS systems, Microsoft Office, reporting tools)
- Able to work under pressure in a fast-paced environment
- Positive attitude, responsible, and results-driven
Interested candidates may contact:
HR – ************* 2425
Job Types: Full-time, Permanent
Pay: RM3,500.00 - RM3,700.00 per month
Work Location: In person