Job Summary
We are looking for an Aesthetic Therapist to provide non-invasive aesthetic treatments and personalised skin care recommendations. The role includes patient consultations, treatment preparation and aftercare, as well as front counter and administrative support when required.
Responsibilities
Perform aesthetic treatments and procedures independently in accordance with the Company's protocols, including but not limited to facials, hydrofacial, treatments and other non-invasive aesthetic procedures.
Conduct skin analysis and recommend suitable treatment plans and packages tailored to patients' needs and concerns.
Provide professional consultations to patients and actively promote the Company's products, services and treatment packages.
Build and maintain strong patient relationships through effective follow-up, patient education and aftercare support.
Prepare consultation and treatment rooms, equipment and materials required for patient consultations and treatments.
Ensure that all patient care records, treatment notes and related documentation are accurately maintained and updated.
Perform front counter duties when required, including answering phone calls, patient registration, appointment scheduling, appointment reminders and maintaining patient relations.
Perform general administrative duties including but not limited to filing, updating patient databases, mailing, arranging courier services and other administrative support functions.
Ensure the proper upkeep, maintenance and cleanliness of treatment rooms, consultation rooms, equipment and aesthetic machines.
Report any equipment faults, maintenance requirements or operational issues to Director / Clinic Supervisor promptly.
Comply with all Company policies, procedures, safety requirements and regulatory guidelines.
Undertake any other related ad hoc duties
Job Requirements
Relevant certification or training in beauty therapy, aesthetics or a related field.
Experience performing facials and other non-invasive aesthetic treatments. Experience with HydraFacial treatments is an advantage.
Good knowledge of skin care products, skin concerns and treatment aftercare.
Confident in conducting consultations and recommending suitable treatments and packages.
Strong communication and customer service skills, with a patient-focused approach.
Able to maintain accurate records and follow treatment, hygiene and safety protocols.
Comfortable assisting with front counter and administrative duties when required.