Job Description
We are seeking an experienced, proactive, and highly organized Business Operations Executive to join our dynamic team. This pivotal role is responsible for overseeing and enhancing day-to-day business operations by streamlining processes, coordinating cross-functional activities, and ensuring operational excellence. The ideal candidate is strategic, detail-oriented, and capable of leading initiatives in a fast-paced environment. You will play a key role in improving organizational efficiency, driving process improvements, and contributing to the company’s overall growth and success.
Responsibilities:
- Sales & Customer Support
- Prepare and follow up on quotations, purchase orders, and invoices.
- Liaise with clients on sales enquiries, order status, and service updates.
- Maintain accurate records of sales activities and customer interactions.
- Support the sales team with reporting, documentation, and presentations.
- Business Operations & Process Improvement
- Assist in project coordination, tracking deliverables, and ensure timely completion.
- Monitor and report on operational performance, highlighting risks and opportunities.
- Support management in planning, budgeting, and performance analysis.
- Recommend and implement process improvements to increase efficiency.
- Ownership & Accountability Act as the central coordination point between sales, operations, and other functions.
- Ensure accuracy and timeliness in all sales and operational documentation.
- Take ownership of special projects or strategic initiatives as assigned by management.
Requirements:
- Diploma or degree in Business Administration, or related field
- 2-3 years of experience in business administration, or related support roles
- Strong coordination and multitasking abilities, with attention to deadlines and details
- Proficient in MS Office (Word, Excel, PowerPoint) and/or related software (advantage).
- Effective communication and stakeholder management skills
- Ability to work independently, prioritize tasks, and handle confidential information
Job Type: Full-time
Pay: RM3,300.00 - RM3,600.00 per month
Benefits:
- Cell phone reimbursement
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person