Deliver a world-class after-sales experience by managing client enquiries professionally via phone and email
Provide expert advice on products, warranties, repairs, maintenance, and after-sales services
Manage service cases, CRM records, and customer follow-ups, ensuring a seamless client journey from start to completion.
Partner with internal stakeholders and international teams to coordinate repairs and resolve client enquiries with professionalism and efficiency
Requirements
Experience in luxury retail, premium retail, hospitality, or other high-end client service environments
Passionate about delivering exceptional client experiences with a polished and service-driven approach
Strong communication, interpersonal, and relationship-building skills
Excellent problem-solving abilities with confidence in handling client enquiries and service recovery
Highly organised, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Interested applicants, please send resume to *************
We regret that only shortlisted applicants will be notified.
EA Personnel Name: Oh Hui Ling Andrea
EA Personnel No: R1101788
EA License No: 05C3451