- Singapore Singapore
Full Time Product Specialist (HVAC) Jobs, Salary up to SGD 10,000 in Carrier - Maukerja
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Summary
This position is for a seasoned professional who responds to customer calls, troubleshoots complex customer issues, provides training to customers, and performs complex data analysis. Provides guidance to less experienced team members and makes changes to daily work procedures to ensure high levels of performance.
Job Description
Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed.
Acquires in depth technical product and service knowledge.
Gathers, summarizes and analyzes data to ensure continous improvement activities are identified. Presents information to managers.
Proficient in handling customer matters to ensure the more complex issues are escalated to the appropriate level of management for solution decisions.
Advises lower-level team members with routine/more complex tasks to complete work tasks in time.
May resolve technical problems in a call center/help desk environment or through customer escalation.
Role Responsibilities:
Product Portfolio Management
Drive activity for Market Intelligence
Role Purpose:
Sales Enablement & Growth
G2M Product Strategy
Minimum Requirements:
Degree in Business, Marketing, Engineering, or related discipline.
3-7 years of experience in Product Management, Product Marketing, Category Management, or Business Development.
Experience in B2B, industrial, HVAC, aftermarket, distribution, or manufacturing environments preferred.
Strong analytical, commercial, and stakeholder management skills.
THE INVENTION THAT CHANGED THE WORLD
In 1902, Willis Carrier solved one of mankind’s most elusive challenges by controlling the indoor environment through modern air conditioning. His invention enabled countless industries, promoting global productivity, health and personal comfort.
Today, Carrier innovations are found across the globe and in virtually every facet of daily life. We create comfortable and productive environments, regardless of the climate. We safeguard the global food supply by preserving the quality and freshness of food and beverages. We ensure health and well-being by enabling the proper transport and delivery of vital medical supplies under exacting conditions. We provide solutions, services and education to lead the green building movement.
These mark just a handful of the ways that Carrier works to make the world a better place to live, work and play.
NATURAL LEADERSHIP
From the very beginning, Carrier has been a natural leader. Not simply for the fact that we created an entirely new and innovative product, but because as we did so, we set the standard in environmental responsibility. Since 1994, we have led the industry in the phase-out of ozone-depleting refrigerants while introducing many of the world’s most energy-efficient heating, air-conditioning and refrigeration systems.
Preservation of the environment and protecting our world’s finite natural resources is a central tenet of our business. We recognize the vital importance of maintaining a responsible balance between the comfort we create today and the world we live in tomorrow.
This position is for a seasoned professional who responds to customer calls, troubleshoots complex customer issues, provides training to customers, and performs complex data analysis. Provides guidance to less experienced team members and makes changes to daily work procedures to ensure high levels of performance.
Job Description
Resolves issues surrounding installation, usage, upgrade and training on products. Provides on-site support as needed.
Acquires in depth technical product and service knowledge.
Gathers, summarizes and analyzes data to ensure continous improvement activities are identified. Presents information to managers.
Proficient in handling customer matters to ensure the more complex issues are escalated to the appropriate level of management for solution decisions.
Advises lower-level team members with routine/more complex tasks to complete work tasks in time.
May resolve technical problems in a call center/help desk environment or through customer escalation.
Role Responsibilities:
Product Portfolio Management
Drive activity for Market Intelligence
Role Purpose:
Sales Enablement & Growth
G2M Product Strategy
Minimum Requirements:
Degree in Business, Marketing, Engineering, or related discipline.
3-7 years of experience in Product Management, Product Marketing, Category Management, or Business Development.
Experience in B2B, industrial, HVAC, aftermarket, distribution, or manufacturing environments preferred.
Strong analytical, commercial, and stakeholder management skills.
THE INVENTION THAT CHANGED THE WORLD
In 1902, Willis Carrier solved one of mankind’s most elusive challenges by controlling the indoor environment through modern air conditioning. His invention enabled countless industries, promoting global productivity, health and personal comfort.
Today, Carrier innovations are found across the globe and in virtually every facet of daily life. We create comfortable and productive environments, regardless of the climate. We safeguard the global food supply by preserving the quality and freshness of food and beverages. We ensure health and well-being by enabling the proper transport and delivery of vital medical supplies under exacting conditions. We provide solutions, services and education to lead the green building movement.
These mark just a handful of the ways that Carrier works to make the world a better place to live, work and play.
NATURAL LEADERSHIP
From the very beginning, Carrier has been a natural leader. Not simply for the fact that we created an entirely new and innovative product, but because as we did so, we set the standard in environmental responsibility. Since 1994, we have led the industry in the phase-out of ozone-depleting refrigerants while introducing many of the world’s most energy-efficient heating, air-conditioning and refrigeration systems.
Preservation of the environment and protecting our world’s finite natural resources is a central tenet of our business. We recognize the vital importance of maintaining a responsible balance between the comfort we create today and the world we live in tomorrow.
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