Position: Sales Operations Coordinator
Industry: Cryogenics and industrial equipment manufacturing
Location: Taman Perindustrian Pusat Bandar Puchong, 47150 Puchong, Selangor
Working Hours: Monday - Friday (0800 to 1730)
Employment Type : 12 months contract with PEROL
Salary: RM3,000 – RM5,000 (based on experience & skills) + Statutory Contributions + Leave Entitlement + Medical Coverage
What You'll Be Doing
Sales & Customer Coordination
- Prepare customer quotations and sales documentation
- Process Sales Orders (SO) accurately within ERP systems
- Coordinate customer orders from quotation through delivery
- Follow up on quotation status, order confirmations, and customer requirements
- Act as a key point of contact for customer enquiries
Export & Logistics Support
- Coordinate delivery schedules and shipment arrangements
- Prepare export-related documents including: Commercial Invoices, Packing Lists, Certificates of Origin (COO) & Shipping Documentation
- Ensure customer and regulatory requirements are met before shipment
Distributor & Partner Support
- Coordinate quotation requests and order processing for overseas distributors
- Support distributor enquiries and documentation requirements
- Work closely with Sales Engineers on customer and partner requests
Marketing & Event Coordination
- Support participation in exhibitions, trade shows, and industry events
- Coordinate vendors, exhibition organizers, and booth contractors
- Manage exhibition materials, brochures, banners, and promotional items
- Assist with event preparation, logistics, and execution
Cross-Functional Collaboration
- Work closely with: Sales, Engineering, Production, Procurement, Logistics, Finance & Quality Teams
- Ensure smooth communication and timely execution of customer orders
What We're Looking For
- Bachelor's Degree in: Business Administration, Marketing, Commerce, International Business, Management OR Related disciplines
- 2–5 years of experience in: Sales Coordination, Sales Operations, Customer Service, Commercial Support, Order Management OR Export Coordination
- Experience using ERP systems is highly preferred
- Excellent communication and stakeholder management skills
- Highly organized with strong attention to detail
- Manufacturing, engineering, industrial products, or B2B experience is an added advantage
Strong skills in:
- Quotation Preparation
- Sales Order Processing
- Customer Coordination
- Documentation Management
- Export Documentation
Why Join This Opportunity?
- Exposure to international customers and distributors
- Opportunity to work in a growing engineering and manufacturing environment
- Involvement in industry exhibitions and marketing events
- Gain ERP and commercial operations experience
- Cross-functional exposure across Sales, Engineering, Logistics, and Manufacturing