Full Time Assistant Business Office Manager Jobs, Salary up to MYR 4,500 in PANTAI HOSPITAL LAGUNA MERBOK Kedah - Maukerja

Key Responsibilities

• Lead the daily operations of Front Desk, Billing, Claims, Credit Control and Patient Business Liaison.
• Monitor billing, collections, outstanding balances and DSO to support timely recovery and minimise bad debts.
• Ensure accurate and timely billing and insurance claims, including follow up on rejected, pending and disputed claims.
• Oversee patient financial matters from admission to discharge, ensuring billing and payment issues are resolved promptly.
• Monitor Business Office KPIs, prepare performance reports and implement improvements where required.
• Lead, coach and develop the Business Office team, including manpower planning and performance management.
• Ensure compliance with hospital policies, SOPs, internal controls and audit requirements.
• Work closely with Finance, Nursing, Admissions, Consultants and other departments to resolve operational and financial matters.
• Identify opportunities to improve processes, reduce errors and enhance system/digital utilisation.
• Support budget preparation and expense monitoring.
• Provide regular updates and recommendations to Finance Manager and hospital management and support key departmental projects.

Qualifications

• Bachelor’s Degree in Accounting, Finance, Business Administration or a related field.
• Minimum 8-10 years of relevant experience in healthcare finance, hospital business office, billing, claims or credit control.
• Experience in hospital billing, insurance claims and revenue cycle management will be an advantage.
• Strong understanding of financial controls, collections, reconciliation and reporting.
• Good leadership and people-management skills, with the ability to lead and develop a team.
• Strong analytical, problem-solving and communication skills.
• Proficient in Microsoft Office, particularly Excel, and familiar with hospital/financial systems.
• Able to work independently, manage multiple priorities and meet reporting deadlines.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

• Maternity leave

Work Location: In person