Role Summary
We are seeking an experienced Dynatrace Implementation Consultant to deploy, configure, and optimize Dynatrace observability solutions within a banking environment. The role involves working with infrastructure, application, and operations teams to enhance application performance monitoring, observability, and operational resilience across critical banking systems.
Key Responsibilities
- Design, implement, and administer Dynatrace (SaaS/Managed) environments.
- Deploy and manage Dynatrace OneAgent and ActiveGate across on-premises, virtual, and cloud platforms.
- Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
- Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
- Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AIcapabilities.
- Monitor critical banking applications and establish end-to-end transaction tracing.
- Integrate Dynatrace with enterprise tools such as ServiceNow, Splunk, and ActiveDirectory.
- Conduct performance analysis, root cause investigations, and optimization recommendations.
- Ensure compliance with banking security, audit, and regulatory requirements.
- Provide documentation, knowledge transfer, and operational handover support.
Required Skills & Experience
- 8+ years of experience in APM, observability, or monitoring solutions.
- 5+ years of hands-on Dynatrace implementation and administration experience.
- Strong knowledge of Dynatrace OneAgent, ActiveGate, Davis AI, Smartscape, RUM, Synthetic Monitoring, ServiceFlow, and API integrations.
- Experience with Windows, Linux, VMware, IIS, Apache, Nginx, Java/.NET applications, and databases (Oracle, SQL Server, PostgreSQL).
- Experience integrating Dynatrace with ITSM and monitoring platforms.
Banking & Cloud Experience
- Experience in Banking or Financial Services.
- Understanding of banking applications, operational resilience, and regulatory requirements.
- Experience monitoring Azure, AWS, or GCP environments.
- Knowledge of Kubernetes, OpenShift, Docker, and microservices architectures.
Qualifications
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
- Dynatrace Associate/Professional certification preferred.
- ITIL Foundation certification is an advantage.
Preferred Experience
- Large-scale observability transformation programs in banking.
- Production support, incident management, and SRE practices.
NTT Singapore Pte Ltd (NTTS)
is the regional headquarters of NTT Communications Corporation (NTT Com) for Asia Pacific Region.
Established in 1997, NTT Singapore has more than 10 years of expertise in providing information and communications technology (ICT) solutions worldwide.
NTT Singapore offers diverse high-quality connectivity, data centre solutions, security services, IT management services, voice and conferencing solutions and solution integration services to its enterprise customers.
NTT Communications is a wholly owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT Corp.), one of the world’s largest providers of telecommunications services.
In 2013, NTT Corp. is ranked no.1 in telecom industry in the Fortune Global 500* list with operating revenues of more than $133,077 million. It is positioned 32nd among the top 500 corporations worldwide.
NTT Com's extensive global infrastructure includes Arcstar secure private networks, which cover 196 countries/regions and a tier-1 IP backbone network connected with major ISPs worldwide, as well as secure data centers at over 150 locations worldwide.