Roles and Responsibilities:
Serve as a point of contact for customers with queries about products, orders, deliveries and provide admin support for the Sales Team.
Manage the sales processes such as quotations, sales orders, customer invoices and monthly statement of account to customer.
Attend to any customer enquiries, feedback or complaints through phone call or email.
Capture data and maintain systems as required by the sales process SOP.
Assist on submission of project details to clients.
Coordinate services with office-related vendors and service providers, food and beverage vendors, furniture vendors, stationery vendors, etc.
Schedules appointments and arranges all travel for company staff.
Act as concierge to coordinate and set-up meetings and events as requested, including catering, set-up, clean-up and coordination of all other logistics (AV needs, supplies).
Coordinate with outsource IT support & system support (SAP).
Ensure laptops, monitors, phones, Internet access and other devices are set up and activated for all employees at all times.
Liaising with various departments and preparing necessary documents.
Perform any ad-hoctasks as required and assigned.
Requirements:
Diploma in Business Administration / Management preferable**
Minimum 2 years of sales support experience, preferably in security technology and IT/networking/PA field.
Basic knowledge on SAP accounting system.
Possess good interpersonal skills and ability to handle pressure.
Strong interpersonal skills and ability to collaborate, influence and cultivate relationships
Fresh grads in related fields are welcome as training is provided.
Staff Benefits:
Annual leave of 21 days
Medical claims
Professional development
Team bonding
WHO WE ARE
FORWARD TECHNOLOGIES
Forward Technologies Pte. Ltd. is a leading solutions provider specializing in AI-driven advanced security, network infrastructure, and smart communications. We integrate cutting-edge technologies—including radar systems, CCTV, card access control, public address systems, comprehensive
AI-driven
security suites, and speed detection cameras—to deliver end-to-end protection and connectivity.
With a strong presence across Asia, we manage projects in commercial, industrial, and government sectors. Our mission is to provide safety, streamline operations, and future-ready both nations and companies through intelligent, scalable solutions.