- 2 JURONG EAST STREET 21 West Region (Singapore) Singapore
Working Location
Job Description
Responsibilities
Job Description & Requirements
Location: Jurong East
Working Hours: Mondays to Fridays (Jurong East), 9:00 AM – 6:00 PM | Saturdays (WFH), 10:00 AM - 2:00 PM
Are you an engaging communicator who enjoys connecting with people? Join our dynamic team as a Telemarketer, where you’ll be the friendly and professional voice of our brand — helping customers discover and book beauty experiences they’ll love.
Engage Warm Leads – Contact customers who have expressed interest in our services.
Schedule & Manage Appointments – Coordinate, confirm, and reschedule bookings to suit customer preferences.
Provide Excellent Customer Service – Address inquiries with professionalism, empathy, and product knowledge.
Maintain Accurate Records – Ensure call logs, appointment data, and customer notes are well-organized and up to date.
Prior experience in telemarketing, sales, or similar industry preferred.
Excellent communication and phone etiquette — clear, confident, and personable.
Highly self-motivated, able to work independently, and achieve set targets.
Proficient in Microsoft Excel and comfortable handling customer databases.
Minimum 2 years of relevant experience in telemarketing or sales.
Proven record of strong appointment conversion and customer engagement.
Be part of a vibrant, supportive team in the beauty and wellness industry.
Attractive incentives for achieving performance targets.
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