- Outram Central Region (Singapore) Singapore
Full Time Senior Sales Associate - Sales Associate (Paragon) Jobs, Salary up to SGD 2,300 in FURLA SINGAPORE PTE. LTD. Central Region (Singapore) - Maukerja
Senior Sales Associate - Sales Associate (Paragon)
FURLA SINGAPORE PTE. LTD.
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Job Description
Responsibilities
Objective
A key role as part of Furla, you will be the brand ambassador and create exceptionally positive experiences for every customer you encounter. You will embody the Furla values, vision and standards in everything you do.
You will actively contribute to the success of the Company whilst adhering to our policies and operational standards. You are a driven individual who is passionate about luxury retail and takes pride in delivering results and meeting targets.
A high performer who takes pride in their deliverables through quality, you will be able to make impact and influence process in line with best market practice.
Key Responsibilities
Sales
Create positive experiences for customers in store showcasing Furla merchandise and driving conversion resulting in sales
Drive sales through a variety of measures including average sale, multi-sale rate and category contribution
Achieve personal sales targets and personal sales statistic targets
Customer Care & CRM
Welcome all customers ensuring a positive experience
Build and foster genuine long-term relationships with our customers
Process customer repairs with strong attention to detail and effective communication
Assist/Support the resolution of any customer issues or complaints
Actively contribute to the CRM system and meet CRM signup targets
Product Knowledge
Become an expert across Furla Products, Colours, Categories and Seasonal Collections
Familiar with product functionality to be able to educate and demonstrate to customers
Visual Merchandising & Store Presentation
Contribute to the store upkeep to ensure it presents beautifully and in-line with our VM Guidelines
Continuously follow product presentation standards are maintained at all times
Ensure the highest standards of housekeeping are met both on and off the sales floor
Ensure reserves are orderly and maintained to protect the product and enable efficient stock management
Consistently seek process improvements and implement best market practice
Skills/Experience
Minimum 1 year’s experience within the Retail industry in a similar position
Demonstrated experience working towards sales targets and KPIs
Familiar with premium and luxury sales is advantageous
Client focused and enjoys building strong relationships
Polished presentation with exceptional communication skills
Positive team player who thrives on achieving team goals
Ability to multi-task and work towards deadlines
Contributes to a positive work environment
Multilingual is advantageous
Immediately available candidate is highly preferred
Established in 1927 by Aldo Furlanetto in Bologna, Furla looks to the future with a foot grounded in its solid past of time-honoured craftsmanship, a sophisticated elegance and a playful originality.
The invention of inclusive luxury concept, over 90 years ago, is a distinctive trait of the brand which has been guided by the idea that every woman deserves beauty and quality. Furla produces bags, shoes, and small leather goods for both women and men.
The company is present in 100 countries with 467 point of sales situated on the most prestigious international shopping streets, a distribution network with over thousand official points of sales and important growing channels such as travel retail and e-commerce.
A key role as part of Furla, you will be the brand ambassador and create exceptionally positive experiences for every customer you encounter. You will embody the Furla values, vision and standards in everything you do.
You will actively contribute to the success of the Company whilst adhering to our policies and operational standards. You are a driven individual who is passionate about luxury retail and takes pride in delivering results and meeting targets.
A high performer who takes pride in their deliverables through quality, you will be able to make impact and influence process in line with best market practice.
Key Responsibilities
Sales
Create positive experiences for customers in store showcasing Furla merchandise and driving conversion resulting in sales
Drive sales through a variety of measures including average sale, multi-sale rate and category contribution
Achieve personal sales targets and personal sales statistic targets
Customer Care & CRM
Welcome all customers ensuring a positive experience
Build and foster genuine long-term relationships with our customers
Process customer repairs with strong attention to detail and effective communication
Assist/Support the resolution of any customer issues or complaints
Actively contribute to the CRM system and meet CRM signup targets
Product Knowledge
Become an expert across Furla Products, Colours, Categories and Seasonal Collections
Familiar with product functionality to be able to educate and demonstrate to customers
Visual Merchandising & Store Presentation
Contribute to the store upkeep to ensure it presents beautifully and in-line with our VM Guidelines
Continuously follow product presentation standards are maintained at all times
Ensure the highest standards of housekeeping are met both on and off the sales floor
Ensure reserves are orderly and maintained to protect the product and enable efficient stock management
Consistently seek process improvements and implement best market practice
Skills/Experience
Minimum 1 year’s experience within the Retail industry in a similar position
Demonstrated experience working towards sales targets and KPIs
Familiar with premium and luxury sales is advantageous
Client focused and enjoys building strong relationships
Polished presentation with exceptional communication skills
Positive team player who thrives on achieving team goals
Ability to multi-task and work towards deadlines
Contributes to a positive work environment
Multilingual is advantageous
Immediately available candidate is highly preferred
Established in 1927 by Aldo Furlanetto in Bologna, Furla looks to the future with a foot grounded in its solid past of time-honoured craftsmanship, a sophisticated elegance and a playful originality.
The invention of inclusive luxury concept, over 90 years ago, is a distinctive trait of the brand which has been guided by the idea that every woman deserves beauty and quality. Furla produces bags, shoes, and small leather goods for both women and men.
The company is present in 100 countries with 467 point of sales situated on the most prestigious international shopping streets, a distribution network with over thousand official points of sales and important growing channels such as travel retail and e-commerce.
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