Job Summary
Support sales growth by delivering tailored presentations, managing customer relationships, generating leads through telemarketing, and assisting marketing and event activities to drive business opportunities and customer satisfaction.
Responsibilities
Conduct sales presentations to effectively communicate product benefits and solutions to prospective customers
Support sales activities before and after deal closure to ensure smooth transaction processes and customer satisfaction
Prepare accurate quotations and follow up with customers to advance sales opportunities
Analyze customer requirements to recommend appropriate products and solutions that meet their needs
Conduct outbound telemarketing calls to generate and qualify sales leads for the sales team
Follow up on inbound enquiries and convert leads into actionable sales opportunities
Build and maintain strong, long-term relationships with customers to foster loyalty and repeat business
Serve as a primary point of contact for customer enquiries and provide timely after-sales support
Identify upselling and cross-selling opportunities within existing customer accounts to increase revenue
Manage and support marketing and event activities to enhance brand presence and customer engagement
Design creative sales and marketing materials to support promotional efforts and sales campaigns
Preferred competencies and qualifications
Growth mindset with a focus on continuous learning and development
Strong communication skills with a people-focused approach
Adaptability and resilience to thrive in a dynamic team environment
Readiness to embrace new challenges and contribute proactively