Job Summary
Supervise and coordinate cleaning operations across residential, commercial, and common areas, ensuring quality standards through staff scheduling, work allocation, site inspections, and customer service.
Responsibilities
Supervise cleaning staff to ensure efficient and effective cleaning operations in residential, commercial, and common areas
Coordinate staff scheduling and allocate work to meet operational needs across multiple sites
Conduct regular site inspections to monitor and maintain cleaning quality standards
Implement quality control measures to uphold cleanliness and safety requirements
Deliver excellent customer service by addressing client needs and resolving issues promptly
Plan and organize cleaning workflows to optimize resource use and operational efficiency
Required competencies and certifications
Experience supervising cleaning operations or housekeeping teams
Ability to plan work schedules and coordinate activities across multiple sites
Skills in conducting site inspections and maintaining cleaning standards
Strong communication and customer service skills