Full Time Service Manager Jobs, Salary up to MYR 7,000 in Menang Nusantara Holding Federal Territory - Maukerja

• Responsible for the delivery of excellent customer service through personal contact with customers
• Maximizes productivity by assisting all manager in the development of team members (thru actual process flow)
• Participates in community activities to enhance public awareness and the image of the company
• Follow and maintain company, customer and personal security procedures
• An Service Manager should expect his/her time to be devoted in the following four basic areas:

a) Transaction processing – 30% of the time
b) Operations – 40% of the time
c) People management – 20% of the time
d) Marketing – 10% of the time

• Participate in database management, such as collecting the correct customer data, verifying its accuracy, and implementing database-driven marketing
• Follow-up and monitoring of the branch activities, staff performance, working atmosphere and quality of services provided
• Creating and implementing new services and product ideas that follow the projects philosophy
• Creating systems and protocols for the different aspects of the daily work of the branch including documentation
• Maintaining continues communication and reporting to the Manager of SOD Branch
• Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management of SAP system.
• Oversee overall SAP daily report of WIPs, Insurance Orders and warranty submissions.
• Regular meetings with Operations Manager in presenting the SAP reports
• SAP - DBM - Parts Packages, maintenance packages and labor packages. Implementation of service maintenance modules
• Other duties as specified by Operations Manager "as needed" basis.

WHO ARE WE?

MeGroup Ltd (“MeGroup”), a public listed Company on Catalist of the Singapore Stock Exchange (“SGX-ST”). MNH is a growing automotive retail dealership group, representing renowned car brands and offering a full suite of dealership services including sales, service, spare parts and body & paint. Our mission i to provide excellence in customer experience and operational efficiency through innovation and dedication.

We operate 14 dealership outlets under eight renowned brands: GWM, Honda, Jaecoo, Jetour, Mazda, MG Motor and Mitsubishi Motors . This diverse brand portfolio is able to cater to a broad customer base, targeting various market segments and consumer preferences.

Visit our website at ************* to know more about us!

Job Type: Full-time

Pay: RM3,500.00 - RM7,000.00 per month

Benefits:

• Free parking
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person