- Singapore
Full Time Banking Call Center (Office Hours) Jobs, Salary up to SGD 6,000 in Paradigm Recruitment Pte Ltd - Maukerja
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Job Description
Responsibilities
Senior Executive, Commercial Banking Contact Centre
Join a leading bank and be the key point of contact for our commercial banking clients.
We are seeking a
customer-focused and service-oriented professional
to handle inbound enquiries from corporate and SME clients.
Key Responsibilities
Handle inbound calls and enquiries relating to commercial banking products, accounts and transactions.
Understand client needs and provide accurate, timely and professional solutions.
Resolve complex enquiries by working closely with relevant internal teams.
Maintain service quality and comply with the bank’s policies, procedures and regulatory requirements.
Requirements
Diploma/Degree with relevant
customer service or contact centre experience
, preferably in banking or financial services.
Strong communication, interpersonal and problem-solving skills.
Able to manage multiple enquiries effectively in a fast-paced contact centre environment.
Commercial/SME banking experience will be an advantage.
What We Offer
Competitive remuneration and benefits
Structured training and career development opportunities
Opportunity to build expertise in commercial banking client servicing
Canice Sar
EA Reg No: R1329095
EA License No: 21C0434
Paradigm Recruitment focuses on delivering high quality recruitment service in the Financial services space. Here at Paradigm Recruitment, we believe success begins with the first handshake, so let your first step to success be with us!
Join a leading bank and be the key point of contact for our commercial banking clients.
We are seeking a
customer-focused and service-oriented professional
to handle inbound enquiries from corporate and SME clients.
Key Responsibilities
Handle inbound calls and enquiries relating to commercial banking products, accounts and transactions.
Understand client needs and provide accurate, timely and professional solutions.
Resolve complex enquiries by working closely with relevant internal teams.
Maintain service quality and comply with the bank’s policies, procedures and regulatory requirements.
Requirements
Diploma/Degree with relevant
customer service or contact centre experience
, preferably in banking or financial services.
Strong communication, interpersonal and problem-solving skills.
Able to manage multiple enquiries effectively in a fast-paced contact centre environment.
Commercial/SME banking experience will be an advantage.
What We Offer
Competitive remuneration and benefits
Structured training and career development opportunities
Opportunity to build expertise in commercial banking client servicing
Canice Sar
EA Reg No: R1329095
EA License No: 21C0434
Paradigm Recruitment focuses on delivering high quality recruitment service in the Financial services space. Here at Paradigm Recruitment, we believe success begins with the first handshake, so let your first step to success be with us!
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