Full Time Team Leader - Central Region Jobs, Salary up to MYR 4,000 in Electrolux Federal Territory - Maukerja

TEAM LEADER – HOME APPLIANCES & ELECTRICAL

Job Overview

We are looking for an experienced and responsible Team Leader to oversee and support our Sales Promoter team in the Home Appliances & Electrical division. The Team Leader will be responsible for managing daily operations, monitoring team performance, driving sales achievement, and ensuring promoters maintain high standards at assigned outlets.

Key Responsibilities

Team Management

• Lead, supervise, and coordinate a team of Sales Promoters at assigned outlets.
• Monitor promoters’ attendance, punctuality, grooming, discipline, and overall work performance.
• Ensure promoters follow company policies, outlet guidelines, and assigned work schedules.
• Maintain good communication and working relationships with promoters, outlet staff, and management.
• Identify manpower issues and provide timely solutions or escalate them to the relevant PIC.

Sales & Performance Monitoring

• Monitor daily, weekly, and monthly sales performance of the team.
• Track individual promoter sales achievement against assigned targets.
• Identify underperforming promoters and provide coaching and guidance to improve performance.
• Encourage the team to achieve sales targets, KPIs, and promotional objectives.
• Monitor product movement, sales trends, and customer demand at assigned outlets.

Coaching & Training

• Conduct regular coaching and on-the-job training for Sales Promoters.
• Guide promoters on product knowledge, selling techniques, customer engagement, and closing skills.
• Share effective sales approaches and best practices with the team.
• Assist new joiners during onboarding and provide guidance during their initial period.

Outlet Management

• Conduct regular outlet visits to monitor promoter performance and outlet conditions.
• Ensure product displays, pricing, promotional materials, and merchandising are properly maintained.
• Monitor stock availability and highlight stock shortages or product issues to the relevant parties.
• Maintain good relationships with outlet management and staff.
• Gather feedback from outlet staff regarding promoter performance, customer demand, and competitors.

Reporting & Administration

• Prepare and submit daily, weekly, and monthly sales/performance reports.
• Consolidate team attendance, sales, KPI, and outlet-related information.
• Report any operational issues, customer complaints, disciplinary matters, or promoter concerns to management.
• Provide updates on team performance, manpower status, and outlet conditions.
• Assist management with ad-hoc reports and assignments when required.

Competitor & Market Monitoring

• Monitor competitor brands, products, pricing, promotions, and sales activities.
• Gather market and customer feedback to identify opportunities for improvement.
• Share relevant competitor and market information with management.

Requirements

• Previous experience in sales, retail, promoter, or team leader roles is preferred.
• Experience in Home Appliances, Electrical, Consumer Electronics, or related industries is an advantage.
• Strong leadership, communication, and interpersonal skills.
• Able to motivate and manage a team effectively.
• Target-oriented with a strong focus on sales performance.
• Able to work independently and handle multiple outlets or tasks.
• Willing to travel between assigned outlets when required.
• Good reporting and organisational skills.
• Responsible, proactive, disciplined, and able to solve problems effectively.

Pay: RM2,800.00 - RM4,000.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Dental insurance
• Health insurance
• Meal provided
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person