About the role
This is a patient-facing role that reports to the Clinic Manager. The role involves patient management and physician support, requiring you to function independently and work well within a group of like-minded staff looking to deliver the best possible care to patients.
Key responsibilities
Ensure that the clinic is in working order prior to start of clinic shift
Ensure that opening balance of petty cash is accurate and working order of POS systems
Register patients and check eligibility with government and corporate benefits
Update TPA benefits in CMS to ease post consult and payment process
Ensure that right medication, right dosing, right quantity and right administrative route is dispensed accurately to the right patient
Assist the clinician in minor procedures and chaperoning
Perform minor procedures (e.g. ECG) and take patient vitals and update in CMS
Assist patients in making follow up appointments and scheduling of visits
Wash medical devices and equipment and perform sterilization (autoclave)
Follow up on administrative tasks, scanning and sending of documents (referrals, labs, radiology) into the patient portal or clinic management system
About you
Able to work shifts and on weekends, evenings and Public Holidays
Minimum GCE "N" levels
Team player with good interpersonal and communication skills
Technology savvy and computer-literate
Relevant experience in hospitality or healthcare industry is preferred
Ability to speak multiple languages will be advantageous
Familiarity with various clinic management systems is a plus