Job Summary
This position reports to the Director of BIXEPS @ Macpherson Centre and collaborates with client management, service delivery, and facility teams to support operational excellence and service quality.
Responsibilities
Collaborate with BIXEPS Centre client management to align service delivery with client needs and expectations.
Coordinate with service delivery teams to ensure consistent, high-quality health-tech services.
Oversee and interface with facility teams to maintain operational standards and support continuous improvement initiatives.
Support the Director of BIXEPS Centre in driving service excellence and client safety.
Contribute to quality assurance processes and professional growth initiatives within the health-tech workforce.
Requirements
Minimum 'O' Level / Nitec or Diploma in a relevant field (Healthcare, Business Admin, or related).
Minimum 2 years of working experience, preferably in healthcare or service industry.
Good interpersonal and communication skills.
Detail-oriented and organized approach to managing enquiries and client information
Computer literate, ability to use Google Workspace, Microsoft 365 Ecosystem, in-house CRM and manage patient registration.
Must be able to commit to shift work including working weekends.