Location: Kuala Lumpur, Malaysia
Work Model: Hybrid – 2 days from office
Employment Type: Full-Time
Job Summary
We are looking for an experienced Technology Solutions Delivery Leader to lead technology strategy, solution design, development, modernization, and delivery for Life & Health insurance systems.
The role will focus on driving the modernization of Policy Administration Systems (PAS), cloud adoption, microservices/containerization, DevOps automation, and technology standardization across multiple countries and markets.
The successful candidate will work closely with business leaders, technology teams, vendors, and cross-functional stakeholders to define technology roadmaps and deliver scalable, secure, and reusable solutions.
Key Responsibilities
- Define technology solution roadmaps and implementation strategies for Life & Health systems.
- Lead the development, modernization, and infrastructure strategy for Policy Administration Systems (PAS).
- Drive adoption of cloud-hosted applications, microservices, containerization, and DevOps practices.
- Promote automated software deployment and CI/CD practices.
- Design scalable, harmonized, and reusable technology solutions.
- Partner with Group, Market, Country, and Business technology teams to align technology solutions with business objectives.
- Lead technology solution prioritization, project planning, implementation, and delivery.
- Drive standardization and modernization of Life insurance systems across multiple countries.
- Manage technology projects throughout their lifecycle, including resources, budgets, risks, change management, and stakeholder expectations.
- Lead multi-geography technology teams and ensure effective resource allocation and team development.
- Manage internal and external stakeholders, technology partners, and vendors.
- Work closely with application, infrastructure, security, and other technology teams.
- Provide technical leadership and act as a Subject Matter Expert (SME) for assigned technology solutions.
- Provide mentorship and guidance to IT team members.
Key Technology Focus
- Cloud services and cloud migration
- Microservices & containerization
- DevOps & automated software deployment
- Policy Administration Systems (PAS)
- Life insurance technology solutions
- REST APIs & HTTP
- Backend technologies
- Databases
- JavaScript, HTML/CSS
- Git & GitHub
- Life Asia / Life 400
- JT400 / MQ / MSP
- Agile methodology
Key Requirements
- Bachelor's degree in Computer Science, Information Technology, or equivalent.
- Minimum 12 years of IT experience.
- At least 5 years in a Senior Managerial position or above.
- Strong experience in system development and technology solution delivery.
- Proven managerial and team leadership experience.
- Experience managing front-end/business-facing technology systems.
- Experience working across multiple geographies/countries.
- Strong experience in technology roadmap, solution design, project delivery, and stakeholder management.
- Experience in the Life Insurance domain is highly preferred.
- Experience implementing Life insurance systems such as Policy Administration, Point of Sales, Compensation, or Workflow systems will be an advantage.
- Strong understanding of Agile methodology and project management.
- Strong business understanding and financial acumen.
- Excellent communication, stakeholder management, problem-solving, and decision-making skills.
Strategic Technology Objectives
The role will contribute towards:
- Cloud adoption across applications.
- Automated software deployment.
- Microservices and containerized application architecture.
- Modernization and standardization of Life insurance systems across markets.
- Improved scalability, reusability, and technology efficiency.
Work Arrangement
Job Location: Kuala Lumpur, Malaysia
Work Model: Hybrid
Office Requirement: 2 days per week
Pay: RM20,000.00 - RM25,000.00 per month
Work Location: Hybrid remote in Kuala Lumpur (Kuala Lumpur)