Job Summary
We seek a motivated, self-driven individual to manage Shopify backend operations, support Ecommerce activities, and enhance online sales performance through data management, customer service, and process automation in a fast-growing company.
Responsibilities
Operate Shopify backend to fulfill orders, conduct stocktaking, and control inventory accurately to maintain seamless order flow
Support Ecommerce team by coordinating daily operations and managing online promotional campaigns to drive sales growth
Organize and maintain consistent, high-quality product information in the centralized system across all online sales channels to ensure data accuracy
Prepare detailed performance reports analyzing online sales campaigns and activities to guide strategic decisions
Respond promptly to customer queries, resolve order processing issues, returns, and complaints to ensure excellent customer service
Develop and implement automation tools to streamline repetitive tasks and improve operational efficiency
Preferred competencies and qualifications
2-3 years of relevant work experience
Higher educational certifications (e.g., Diploma/Degree), with pay scaled according to job scope and qualifications