- Islandwide (Singapore) Singapore
Working Location
Job Description
Responsibilities
Location : Central Singapore
Duration : 12 Months(Renewable)
Salary : 9500 SGD/month
Payroll: Infinite Computer Solutions
Key Responsibilities:
• Provide Level L2/3 IT network security operations support
• Respond to incident calls and ensure the SLA to our clients is met
• Perform changes to the network in-line with the organization’s Change Management processes
• Ensure compliance to policies, processes and standards, both internal and clients’ organization
• Prepare network analysis reports, including findings with analysis
• Participate in regular operations review meetings, including operational issues, tickets review etc
• Participate in projects/activities to support improvement initiatives
• Conduct proper handover from the project team to operations aftercommissioning of projects.
• Conduct internal training and/or knowledge transfer to team.
• Update operations documentation (technical, CMDB, etc).
Requirements:
• At least 8 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN)
• Diploma or Degree in Engineering, IT or its related field.
• Minimum Cisco CCNP certification
• In-depth knowledge of network routing and switching technologies and protocols
• Knowledge of network security, load balancing and optimization technologies
• Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, PaloAlto/Checkpoint/Fortinet firewall and Splunk is preferred.
• Ability to work in a multi-cultural team
• Good communication skills both written and verbal.
• Ability to prioritize work & multitask
• Analytical and possess good troubleshooting skills.
• Willing to work in 12 hours Shift and 24*7 Support environment
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