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Full Time Service Desk Specialist Jobs, in RIAmetric Federal Territory - Maukerja

Service Desk Specialist

RIAmetric

KL City, Federal Territory

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Working Location

  • Kuala Lumpur Federal Territory Malaysia

Job Description

Responsibilities


Qualifications

  • Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
  • Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
  • Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance.
  • Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
  • Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
  • Organizational skills and attention to detail, with the ability to document issues and resolutions accurately.
  • Ability to work on-site in WP. Kuala Lumpur and collaborate effectively within a diverse, multi-disciplinary team.


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