Full Time Social Media - Community Manager Jobs, in Tradev Markets Ltd Federal Territory - Maukerja

What You'll Do:

Social Media & Community Management

• Manage and grow the company’s official social media channels and online communities.
• Develop strategies to increase community growth, engagement, activity levels, and Customer Satisfaction Score (CSAT).

1. Monitor community sentiment and ensure a positive and engaging user experience.

Partnerships & KOL/Media Collaboration

• Plan and manage partnerships with media outlets, MCNs, crypto communities, KOLs, and other relevant industry partners.
• Identify and develop new collaboration opportunities to strengthen brand awareness and community growth.

Regional Growth

• Collaborate closely with regional teams to develop and execute social media growth strategies aligned with regional business objectives.
• Support campaigns and initiatives designed to increase user engagement and community growth across different markets.

Social Listening & Reputation Management

• Monitor online discussions, trends, and public sentiment across relevant platforms.
• Identify and report negative or high-risk content in a timely manner.
• Work closely with internal teams to manage online issues and support reputation management.

Brand Representation & Offline Activities

• Represent the company professionally at industry events, community activities, and other offline engagements.
• Organize and participate in events, meetups, and other initiatives that strengthen the company’s external presence.

Customer Support

• Assist in handling customer inquiries and complaints received through social media and community channels.
• Coordinate with relevant internal teams to ensure timely and appropriate resolution.

Job Requirements

• Fluent written and spoken English, with the ability to use English as a daily working language.
• Strong understanding of Gen Z and Gen Alpha culture, online trends, and digital communities.
• Strong communication skills with a confident, outgoing, and professional presence.
• Proven experience in social media management, community growth, and user engagement.
• Strong content planning and content creation skills, with basic video editing and post-production capabilities.
• Bachelor’s degree or above. Candidates from QS Top 100 universities will be preferred.
• Experience in live streaming and/or collaboration with financial KOLs is highly preferred. Experience does not need to be limited to the blockchain industry.
• Experience in building a personal brand/IP or operating personal social media accounts is preferred.
• Strong sense of ownership, initiative, and ability to work independently in a fast-paced environment.

We’re Looking For Someone Who

• Takes ownership and is willing to build and develop new initiatives from 0 to 1.
• Can maintain momentum and execution capability while scaling projects from 10 to 100.
• Combines the creativity, curiosity, and adventurous spirit of a younger generation with strong resilience, discipline, and persistence.
• Is comfortable working in a fast-moving environment and able to adapt quickly to changing market trends.

What We Offer

• Flat and open management structure with efficient communication and decision-making.
• A professional working environment with minimal bureaucracy and unnecessary office politics.
• Competitive compensation based on experience and capabilities.
• A stable and long-term career opportunity within a global digital asset / financial industry.
• Opportunities to work with international markets, KOLs, media, and online communities.