Full Time E-Commerce Warranty - RMA Coordinator Jobs, Salary up to SGD 3,000 in GENESIS MILLENIUM FALCON SDN BHD - Maukerja

E-Commerce RMA Admin (Xiaomi Project)

Location:
229 Lavender St., Singapore 338778

Working Hours:
Tuesday – Saturday: 10:00 AM – 7:00 PM
Sunday & Monday: Off

Job Responsibilities

• Perform inspection and basic functional testing on returned products (RMA) from customers, dealers, and e-commerce platforms.
• Check product condition and identify defects according to Xiaomi inspection guidelines.
• Record inspection results accurately in the system and inspection reports.
• Sort products based on inspection outcomes (repair, replacement, refurbishment, or scrap).
• Handle return and exchange items from Mi Stores, dealers, Shopee, Lazada, and other e-commerce channels.
• Ensure returned items are properly labeled, packed, and stored in the designated warehouse area.
• Coordinate with the service center, warehouse, and logistics teams for smooth product movement and processing.
• Maintain cleanliness and organization of the inspection area in accordance with 5S standards.
• Follow company SOPs, quality standards, and workplace safety guidelines.
• Assist with stock checking and other warehouse-related duties when required.
• Support and back up the front desk/customer service team when necessary.

Requirements

• Basic knowledge of smartphones or electronic products is an added advantage.
• Able to use a computer for basic data entry (Excel, system updates, etc.).
• Responsible, detail-oriented, and able to work in a warehouse environment.
• Good teamwork, communication, and problem-solving skills.
• Able to multitask and support different operational functions when required.

Attendance & Discipline

• Employees are required to maintain good attendance and punctuality.
• Late attendance, absenteeism, or leaving work without approval may result in disciplinary action.
• Employees must comply with the company’s attendance and leave policies at all times.
• Basic knowledge of smartphones or electronic products is an added advantage.
• Able to use a computer for basic data entry (Excel, system updates, etc.).
• Responsible, detail-oriented, and able to work in a warehouse environment.
• Good teamwork, communication, and problem-solving skills.
• Able to multitask and support different operational functions when required.

Job Type: Full-time

Pay: $2,600.00 - $3,000.00 per month

Experience:

• adminstration: 3 years (Required)

License/Certification:

• Local Singaporean (Required)

Work Location: In person