JOB SUMMARY
We are looking for a creative, proactive, and motivated Marketing Intern to join our team. The intern will gain hands-on experience in digital marketing, social media management, content creation, marketing campaigns, market research, customer engagement, and promotional activities.
The successful candidate will work closely with the Marketing and Management team to support the company's marketing activities, strengthen brand awareness, generate customer engagement, and support business growth.
This position is suitable for students pursuing a Bachelor’s Degree in Marketing, Digital Marketing, Business Administration, Mass Communication, Communications, Advertising, or a related field.
KEY RESPONSIBILITIES1. Social Media Management
- Assist in managing the company's social media platforms.
- Prepare and schedule social media posts.
- Monitor comments, messages, and customer enquiries.
- Assist in responding to customer interactions professionally.
- Research current social media trends and relevant content ideas.
- Monitor social media engagement and provide regular updates to management.
2. Content Creation
- Develop creative content ideas for social media and digital platforms.
- Assist in creating photos, videos, reels, TikTok content, and promotional materials.
- Assist with basic video editing and graphic design.
- Participate in photoshoots, video shoots, and promotional activities when required.
- Create content based on current campaigns, promotions, events, and company activities.
- Ensure all marketing content follows the company's branding and communication guidelines.
3. Digital Marketing
- Assist in implementing digital marketing campaigns.
- Support online promotional activities across relevant platforms.
- Assist with basic SEO, social media marketing, and online advertising activities.
- Monitor campaign performance and prepare basic reports.
- Research new digital marketing platforms and promotional opportunities.
- Assist in improving online brand visibility and customer engagement.
4. Marketing Campaigns & Promotions
- Assist in planning and executing marketing campaigns.
- Support the development of promotional materials, posters, brochures, and digital advertisements.
- Assist in coordinating promotional campaigns, events, and special offers.
- Track campaign progress and customer response.
- Assist in collecting feedback and identifying areas for improvement.
5. Market Research
- Conduct research on competitors, market trends, and customer preferences.
- Identify potential marketing opportunities.
- Research current consumer trends and popular content formats.
- Assist in preparing competitor and market analysis reports.
- Provide creative ideas based on research findings.
6. Customer Engagement
- Assist in responding to customer enquiries through social media and other communication channels.
- Monitor customer comments, reviews, and feedback.
- Record customer feedback and communicate important issues to the Marketing or Management team.
- Assist in maintaining positive customer engagement and brand image.
7. Marketing Administration & Reporting
- Maintain proper records of marketing activities and campaigns.
- Prepare weekly and monthly marketing reports.
- Track social media performance and engagement.
- Organise marketing materials, photos, videos, and content assets.
- Assist management in preparing marketing presentations and reports.
8. Events & Promotional Activities
- Assist in organising corporate events, promotional events, exhibitions, campaigns, and company activities.
- Support event preparation, registration, promotional materials, and customer engagement.
- Assist with on-ground marketing activities when required.
- Capture photos and videos for post-event marketing content.
- Assist in preparing post-event reports and social media content.
REQUIREMENTS
- Currently pursuing or recently completed a Bachelor’s Degree in:
- Marketing
- Digital Marketing
- Business Administration
- Mass Communication
- Communications
- Advertising
- or a related field.
- Strong interest in marketing, branding, social media, and digital content.
- Creative and willing to contribute new ideas.
- Good written and verbal communication skills.
- Able to communicate professionally in English and Bahasa Malaysia.
- Familiar with social media platforms such as TikTok, Instagram, Facebook, and WhatsApp.
- Basic knowledge of Canva, CapCut, Adobe, or other content creation tools is an advantage.
- Good organisational and time-management skills.
- Able to work independently and as part of a team.
- Willing to participate in events, content creation, and on-ground marketing activities.
PREFERRED SKILLS
- Canva
- CapCut / Video Editing
- TikTok & Instagram
- Social Media Management
- Content Creation
- Copywriting
- Photography & Videography
- Digital Marketing
- Market Research
- Basic Data Analysis
- Communication & Presentation
- Event Management
WHAT YOU WILL LEARN
During the internship, the intern will gain practical exposure to:
- Digital marketing
- Social media management
- Content creation
- Marketing campaign planning
- Brand management
- Customer engagement
- Market and competitor research
- Digital advertising
- Marketing analytics
- Event and promotional management
- Corporate marketing
- Real-world marketing strategy and execution
INTERNSHIP EXPECTATIONS
The intern is expected to demonstrate:
- Creativity – Able to generate fresh and relevant marketing ideas.
- Initiative – Willing to suggest and execute ideas rather than waiting for instructions.
- Consistency – Able to maintain regular marketing and content activities.
- Professionalism – Represents the company appropriately online and offline.
- Accountability – Responsible for assigned marketing tasks and deadlines.
- Adaptability – Willing to support different marketing activities when required.
- Teamwork – Able to work effectively with the Marketing, Operations, Business Development, and Management teams.
IMPORTANT
This internship is hands-on and practical. The intern will not be limited to administrative work or posting content. They will be given opportunities to participate in real marketing campaigns, content production, customer engagement, events, market research, and business promotional activities.
INTERNSHIP OUTCOME
By the end of the internship, the intern should have developed practical experience in digital marketing, content creation, social media management, campaign execution, market research, customer engagement, and marketing strategy, while building a portfolio of actual marketing work completed during the internship.
Pay: RM1,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Work Location: In person