Full Time IT Service Desk (Max Budget - SGD 2900) Jobs, in RAPSYS TECHNOLOGIES PTE LTD - Maukerja

We're Hiring: IT Service Desk!

Join our team as an IT Service Desk professional and be the first line of support for our organization. We are looking for a tech-savvy individual with at least 1 year of experience to provide excellent customer service and solve technical issues efficiently. If you’re passionate about technology and enjoy helping others, this is your opportunity!

Location: Singapore, Singapore
Work Mode: Work from Office
Role: IT Service Desk

What You'll Do:
️ Provide first-level technical support for hardware, software, and network issues
Log, track, and resolve service requests using ticketing systems
️ Respond promptly to user queries via phone, email, or in person
Escalate complex issues to relevant teams when necessary
️ Assist with troubleshooting and system maintenance tasks
Document solutions and update knowledge base articles

What We're Looking For:
Minimum 1 year of experience in IT support or related field
Strong communication and interpersonal skills
Familiarity with Windows OS, MS Office Suite, and common IT tools
Ability to prioritize tasks in a fast-paced environment
Customer-focused mindset with problem-solving abilities

If you're ready to grow your career in IT support, apply now!