- Singapore
Full Time Customer Service Officer – Financial Services | Entry-Level - Experienced Jobs, Salary up to SGD 4,000 in ESTEEMED SEARCH PTE. LTD. - Maukerja
Customer Service Officer – Financial Services | Entry-Level - Experienced
ESTEEMED SEARCH PTE. LTD.
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Job Description
Responsibilities
Job Focus
Our client is looking for an enthusiastic and customer-oriented individual to join their team as a Customer Service Officer. This opportunity is open to both fresh graduates and experienced candidates, with
the appointment level determined based on qualifications, experience and competencies.
Job Responsibilities
Attend to customers’ enquiries and transactional requirements, and cross-sell the Company’s deposit products.
Process Fixed Deposit, Savings, loan repayment, Safe Deposit Box and internet banking transactions, including maintaining account and specimen signature records.
Perform mid-day and end-day balancing, bank reconciliation and end-day reporting, as well as banking duties including cheque/cash deposits and branch cash reimbursement.
Process branch expense payments and perform general administrative duties, including filing, records maintenance, stationery requirements and document management.
Handle vault access where applicable, provide relief support at other branches/customer centres, and undertake other duties assigned by management.
Requirements
Min Higher NITEC / Diplomain Business Administration, Banking, Finance or a related discipline.
Experience in handling cash transaction or customer service experience will be an advantage.
Good communication and interpersonal skills with a strong customer-service mindset.
Passionate about the financial services sector and keen to learn.
Willing to work on Saturdays from 8.45am to 1.00pm, with one Saturday off per month.
Thank you for your interest in this role. Please note that only shortlisted candidates will be contacted.
Registration No. R1985319
EA License No. 25C2698
At Esteemed Search, we are a boutique search firm focused on the local Singapore market, offering tailored recruitment solutions across a variety of industries. Our experienced team brings deep industry knowledge, enabling us to truly understand and meet the unique needs of both our clients and candidates.
We specialize in key sectors such as Banking and Financial Services, Real Estate, Information Technology (IT), and Healthcare, with the flexibility to support other industries as well. As a boutique firm, we take pride in our ability to offer personalized, hands-on service that sets us apart from larger agencies.
We pride ourselves on building trusted, respectful, and long-term relationships with both our clients and candidates. Our commitment to quality, speed, and efficiency ensures that we deliver the right talent quickly and effectively, meeting both our clients' needs and the expectations of our candidates.
Our client is looking for an enthusiastic and customer-oriented individual to join their team as a Customer Service Officer. This opportunity is open to both fresh graduates and experienced candidates, with
the appointment level determined based on qualifications, experience and competencies.
Job Responsibilities
Attend to customers’ enquiries and transactional requirements, and cross-sell the Company’s deposit products.
Process Fixed Deposit, Savings, loan repayment, Safe Deposit Box and internet banking transactions, including maintaining account and specimen signature records.
Perform mid-day and end-day balancing, bank reconciliation and end-day reporting, as well as banking duties including cheque/cash deposits and branch cash reimbursement.
Process branch expense payments and perform general administrative duties, including filing, records maintenance, stationery requirements and document management.
Handle vault access where applicable, provide relief support at other branches/customer centres, and undertake other duties assigned by management.
Requirements
Min Higher NITEC / Diplomain Business Administration, Banking, Finance or a related discipline.
Experience in handling cash transaction or customer service experience will be an advantage.
Good communication and interpersonal skills with a strong customer-service mindset.
Passionate about the financial services sector and keen to learn.
Willing to work on Saturdays from 8.45am to 1.00pm, with one Saturday off per month.
Thank you for your interest in this role. Please note that only shortlisted candidates will be contacted.
Registration No. R1985319
EA License No. 25C2698
At Esteemed Search, we are a boutique search firm focused on the local Singapore market, offering tailored recruitment solutions across a variety of industries. Our experienced team brings deep industry knowledge, enabling us to truly understand and meet the unique needs of both our clients and candidates.
We specialize in key sectors such as Banking and Financial Services, Real Estate, Information Technology (IT), and Healthcare, with the flexibility to support other industries as well. As a boutique firm, we take pride in our ability to offer personalized, hands-on service that sets us apart from larger agencies.
We pride ourselves on building trusted, respectful, and long-term relationships with both our clients and candidates. Our commitment to quality, speed, and efficiency ensures that we deliver the right talent quickly and effectively, meeting both our clients' needs and the expectations of our candidates.
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