Job Responsibilities:
- Manage and process motor insurance claims efficiently and fairly within the stipulated turnaround time, authority limits and company procedures.
- Ensure claims reserves are updated accurately and in a timely manner.
- Identify and manage potential fraudulent claims in accordance with company procedures.
- Handle phone and email enquiries and attend to walk-in customers.
- Liaise with internal and external stakeholders, service providers and intermediaries to facilitate claims resolution.
- Review and streamline work processes to improve operational efficiency.
- Ensure recovery claims are actively pursued and followed up periodically through to resolution.
- Conduct periodic reviews of active claims files to ensure proper follow-up and documentation.
Job Requirements:
- Bachelor's Degree in Insurance, Business, Finance or a related discipline.
- Relevant General Insurance certification is advantage.
- Relevant experience in motor claims or general insurance claims will be an advantage.
- Good understanding of motor insurance claims processes and documentation.
- Strong attention to detail with good communication and coordination skills.
- Able to manage multiple claims and work effectively with internal and external stakeholders.
- Good problem-solving skills with the ability to handle customer and claimant enquiries professionally.
HOW TO APPLY:
Interested applicants, please click on “Apply Now”. We regret only shortlisted candidates will be notified.
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Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Khor Khang Qin
EA Personnel Reg No: R22109669