- Selangor Malaysia
Working Location
Job Description
Responsibilities
1. Receiving incoming service request from customers (via online form, calls, or WhatsApp messages.
2. Coordinate with service agents and customers on servicing time, and terms and conditions.
3. Track service progress from service request to completion.
4. File servicing report for service feedback collected from service agents, and liaise with engineers on common servicing issues.
5. Manage servicing dispute with customers.
6. Assist with walk-in technical product checking / servicing, or return goods.
Pay: RM2,000.00 - RM3,000.00 per month
Work Location: In person
Important Information
Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.