Full Time SYSTEM ANALYST (Banking, Central-Contract-Up to 6K) Jobs, in RMA Consultants - Maukerja

About The Client:

Our client is a well-established financial institution with a strong reputation for innovation, customer excellence and digital transformation. Committed to delivering exceptional banking experiences, the organization offers a collaborative and dyamic work environment where employees are empowered to grow, contribute and make a meaningful impact.

The Role:

We are seeking a proactive and versatile System Analyst to join our IBG Digital team. This country specific role focuses on the end-to-end product lifecycle for corporate digital platforms, bridging the gap between business needs, technical implementation, and commercialization for Singapore market.

Responsibilities:

Product Development & Support:

• Support product roadmap initiatives, and coordinate prioritization with technical and business stakeholders.

Customer Journey Optimization:

• Map end-to-end customer journeys, validate against client feedback/Voice of the Customer (VoC), and proactively identify friction points and possible solutions

Commercialization & Promotion:

• Execute go-to-market strategies, including internal/external communications (EDMs).

Stakeholder Enablement:

• Create training content and conduct educational sessions for internal stakeholders (CMs, IMs, RMs, Sales).

Operational Excellence:

• Perform data analysis, including extraction, transformation, and segmentation, to model various business scenarios. Translate these insights into holistic, actionable solutions with collaboration with technical partners.
• Evaluate root-cause analysis provided by production support team for issues and sign off on the RCA, interim workarounds & solutions
• Provide weekend support (1–2 weekends per month) to conduct live system verifications and provide formal business sign-off for critical platform releases.

Requirements & Skills:

Experience:

• Bachelor's degree with 5+years of experience in financial services or consulting industry. Demonstrated success in managing complex project plans with multiple deliverables and stakeholders.

Problem Solving & Adaptability:

• Creative problem solver with a process-driven mindset; works well independently and within a fast-paced team.

Technical Proficiency:

• Data & Presentation: Excellent working knowledge of Excel (Data crunching, XLOOKUP, Pivot Tables) and PowerPoint (designing high-impact communication materials).

Product Tools: Proficient in JIRA; experienced in writing business requirement user stories and performing user story grooming with technical teams.

• Testing: Hands-on experience in User Acceptance Testing (UAT) for system/app releases.

Communication:

Exceptional verbal and written communication skills with the ability to manage competing priorities and keep stakeholders & team lead informed on critical escalations.

(Plus Points)

• Direct experience with corporate internet banking applications.
• Exposure to AI productivity tools (e.g., Microsoft Copilot).
• Singaporeans Only
• Contract: One year/extendable, to start asap

Why You’ll Love This Role

Looking for a dynamic role as a System Analyst? This is an exciting opportunity to join a digital team where you can play a key role in product development, customer experience and product commercialization.

Apply Now:

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