Full Time G- Supply Chain-Logistic- Order Fulfillment Manager Jobs, Salary up to MYR 8,000 in OTT CREATION MARKETING Selangor - Maukerja

Key Responsibilities

• Manage and oversee the complete order fulfilment cycle, from order receipt and processing through delivery and closure.
• Monitor customer orders, stock availability, delivery schedules and order status to ensure timely fulfilment.
• Coordinate closely with Sales, Procurement, Warehouse, Logistics and Finance teams to resolve order-related issues.
• Review and improve order processing procedures, workflows and service levels to enhance operational efficiency
• Monitor order accuracy, fulfilment lead time, on-time delivery and other relevant operational KPIs.
• Identify potential delays, shortages or fulfilment risks and take proactive action to minimise customer impact.
• Manage escalated customer and internal order issues, ensuring timely communication and effective resolution.
• Coordinate with suppliers, warehouse and logistics partners to ensure products are available and delivered according to requirements.
• Ensure proper documentation, system updates and accurate order records throughout the fulfilment process.
• Prepare and analyse operational reports, including order status, backlog, delivery performance and fulfilment KPIs.
• Lead, coach and manage the order fulfilment team to achieve departmental objectives and maintain high service standards
• Support management in developing and implementing process improvements, SOPs and operational strategies.

Requirements:

• Diploma or Bachelor's Degree in Supply Chain Management, Logistics, Business Administration or a related discipline.
• Minimum 5 years of relevant experience in order fulfilment, order management, supply chain, logistics or operations, with managerial or supervisory experience preferred. Strong understanding of end-to-end order fulfilment and supply chain processes.
• Experience working with ERP, order management or inventory management systems.
• Strong analytical, problem-solving and organisational skills with excellent attention to detail.
• Good communication and interpersonal skills, with the ability to coordinate effectively across multiple departments
• Ability to work independently, prioritise multiple tasks and perform effectively in a fast-paced environment.
• Strong leadership skills with the ability to motivate and develop team members.
• Proficiency in Microsoft Office, particularly Excel; experience with data analysis and reporting is an advantage.
• Experience in sanitaryware, construction, retail or project-based business is an added advantage. Key Competencies
• Order & Process Management
• Supply Chain & Inventory Coordination
• Team Leadership
• Problem Solving & Decision Making
• Stakeholder Management
• Data Analysis & Reporting
• Customer Service Orientation
• Process Improvement

To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +************* 5055

Kindly note that only shortlisted candidates will be notified.

Pay: RM4,000.00 - RM8,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• Please provide your date of birth, notice period, reason for leaving, current salary and also expected salary.

Experience:

• Supply chain: 5 years (Preferred)

Work Location: In person