Production Support / Site Reliability Engineer (SRE)
Role Overview
We are looking for an experienced
Production Support / Site Reliability Engineer (SRE)
with experience in
Agentic AI
to support mission-critical, business-facing applications. This is a hands-on,
techno-functional role
covering production operations, incident resolution, system reliability, and stakeholder support across modern cloud and containerised environments.
Key Responsibilities
Provide day-to-day
production and application support
for mission-critical, business-facing systems.
Investigate and resolve complex application and infrastructure issues across multiple technology layers.
Manage
incident triage, incident management, problem management, and root cause analysis
.
Monitor application health, system performance, batch processes, and scheduled workloads to maintain service reliability.
Troubleshoot issues across
Linux/Unix, cloud, containerised, and application environments
.
Develop and maintain
Bash/Shell scripts
to support operational activities and automation.
Work closely with business users, engineering teams, and other stakeholders to resolve production issues and minimise service disruption.
Identify opportunities to improve
system reliability, monitoring, automation, and operational processes
.
Requirements
Degree in
Computer Science, Information Technology
, or a related discipline.
At least
5 years of experience
in
Production/Application Support
or
Site Reliability Engineering (SRE)
.
Strong hands-on experience supporting
business-facing applications and users
.
Proficiency in
Control-M, Unix/Linux, Bash, and Shell scripting
.
Experience with
AWS and/or Azure
and cloud-native environments.
Hands-on experience with
Kubernetes and containerised applications
.
Familiarity with operational and infrastructure tools such as
AutoSys, Datadog, and Terraform
.
Strong troubleshooting skills across application and infrastructure layers.
Experience with
incident and problem management
.
Strong analytical, communication, and stakeholder management skills.
Proactive, collaborative, and adaptable approach to working in fast-paced environments
Exposure to
Agentic AI
technologies and AI-enabled operational use cases.
Key Technologies
Control-M | Unix/Linux | Bash/Shell | AWS | Azure | Kubernetes | AutoSys | Datadog | Terraform | Cloud-Native | Agentic AI
Astek has been providing IT and engineering solutions for some of the world’s largest industrial and services groups for over 25 years.
We support our clients with the creation and development of their new products in four main areas of expertise:
- Information technology and systems (IT & IS);
- Industrial engineering and product development;
- Internet of Things (IoT);
- Digital, web and mobile solutions.
Our Group is operating for 30 years and Astek is a community of 2,500 passionate experts who empower our clients in over 14 countries throughout Europe, APAC, the Middle East and the Americas.
Some of our clients include BNP Paribas, CA-CIB, Societe Generale, Amadeus, Air France, Alstom, Airbus, Thales, Safran, Faurecia, Valeo, Renault, Jaguar, PSA, BMW, Daimler, Schneider Electric, Areva, ENGIE, Veolia, Total…
Our team is dedicated to offering our global clients project support while guaranteeing a consistent level of service alongside a commitment to excellence and strong core values.
We’re always looking for smart, talented, driven, down-to-earth, fun-to-work-with people who want to make a positive and meaningful impact.
To join our community!
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