Full Time Call Centre Executive Jobs, Salary up to SGD 3,000 in HELIUS TECHNOLOGIES PTE. LTD. Central Region (Singapore) - Maukerja

Key Responsibilities

• Inbound & Outbound Support: Answer phone, email, or chat inquiries regarding bank accounts, loans, and credit cards.
• Transaction Processing: Accurately process secure customer requests, fund transfers, and data updates.
• Product Promotion: Promote banking products, digital self-service tools, and credit services.
• Performance Metrics: Meet performance targets for call resolution, service quality, and schedule adherence.

Shift & Work Schedule

• PM Shifts: Rotating blocks such as 1:00 PM – 10:00 PM, 2:00 PM – 11:00 PM, or 3:00 PM – 12:00 AM (midnight).
• Rotation: Includes weekends and public holidays on a rotating pattern (typically one weekday and one weekend day off).
• Compensation: Monthly shift allowances are provided.

Job Requirements

• Education: Minimum GCE O-Levels, ITE, or Diploma qualifications.
• Experience Criteria:

• Banking Call Centre/CS: Minimum 12 months of relevant experience.

  Non-Banking Call Centre/CS: Minimum 24 months of relevant experience.

  Fresh Graduates (Diploma/Degree): Minimum 2 to 3 months of customer service experience (internships, part-time, or entry-level roles welcome).

  O/A Levels & ITE Candidates: Minimum 1+ years of relevant experience in customer service or contact centre operations.

• Skills: Professional telephone etiquette, active listening, and strong communication skills.
• Flexibility: Ability to work rotating or staggered shift patterns.

Important Note:

> Please share your resume in word format with *************

> Important Note: If this requirement is not a match for you please refer to your friends.

> Interested professionals can reach out to me for Confidential Discussion @ +65- *************.

Best Regards,

Dilip Kumar Daga

Vice President - Strategic Accounts

Helius Technologies Pte Ltd

36, Robinson Road,#13-05, City House, Singapore 068877

DID: +*************-9407

Mobile: +*************-4050

Fax: +*************

Email id: *************

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Registration No : R1108376

EA Licence No : 11C3373

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