- Woodlands North Region (Singapore) Singapore
Full Time Customer Service Officer Jobs, Salary up to SGD 3,200 in Sys-Mac Automation Engineering Pte Ltd North Region (Singapore) - Maukerja
Customer Service Officer
Sys-Mac Automation Engineering Pte Ltd
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Job Description
Responsibilities
Summary of the Job: (Primary function of the job)
- Assist sales in attending customers' needs and expectation
- Execute and follow up sales administrative works
- Maintain proper records of all sales related documents
- Attend to sales/Program enquiries, prepare and follow upsales quotation and proposal
- Maintain filing of all sales transactions records,quotation, PO, JO, invoice, etc.
- Send finalized Sales quote comprising material costaccepted by customer without markup to SCM to create Business Partner codemaster data or/and material purchase item BP
- Process job order and other documents until order isclosed
- Follow up to ensure closure of quotation
- Follow up delivery schedule and arrange parts delivery tocustomers
- Attend to and follow up customer's issues until closure. Escalate to Sales if necessary
- Present sales reports, open PO list, RFQ Tracker, etc
- Manage DO & Invoices
- Support Finance in Debtors AR
- Generate Reports
- Perform tasks as and when assigned
- Min ITE/ Diploma (prefer Mechanical)
- Preferably 3 to 5 years in relevant work experience
- Proficient in MS Office/ Excel
- Good communication skills
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