Full Time CLINIC ASSISTANT Jobs, Salary up to MYR 2,300 in KIDDO HEALTHCARE SDN BHD Selangor - Maukerja

CLINIC ASSISTANT CUM ADMIN

Kiddo Child Specialist Clinic is looking for a responsible, organised and friendly Clinic Assistant cum Admin to join our growing team.

As a paediatric specialist clinic, we believe that a great patient experience starts from the moment a family walks through our doors. We are looking for someone who is patient-focused, detail-oriented and able to work well in a busy clinic environment.

JOB RESPONSIBILITIES1. Front Desk & Patient Management

• Welcome and assist patients and parents in a friendly and professional manner.
• Manage patient registration, appointments, payments and follow-ups.
• Handle phone calls, WhatsApp enquiries and other patient communications.
• Assist with patient flow and ensure the clinic operates smoothly throughout the day.
• Provide clear information regarding clinic services, vaccinations, fees and appointments.

2. Billing, Accounts & Panel Management

• Process patient payments, receipts and daily collections accurately.
• Manage billing and claims for panel patients.
• Follow up on outstanding panel payments and documentation.
• Assist with accounts receivable, accounts payable, invoices and basic financial records.
• Perform basic reconciliation and assist with monthly financial reporting.
• Liaise with panel companies and relevant parties when required.

3. Administrative Duties

• Perform daily administrative tasks including filing, data entry, documentation and correspondence.
• Maintain accurate and organised patient and clinic records.
• Assist with preparation of reports, forms and other administrative documents.
• Ensure patient information is handled with strict confidentiality.

4. Clinic Operations & Inventory

• Monitor clinic supplies, medications, stationery and other inventory.
• Assist with stock ordering and maintain appropriate stock levels.
• Ensure the reception and clinic areas are organised and well maintained.
• Assist the doctor and clinic team with day-to-day operational matters.

5. Staff Coordination

• Assist with staff scheduling and daily coordination.
• Monitor attendance and ensure adequate staff coverage.
• Communicate with team members to ensure smooth clinic operations.
• Assist the management team with administrative and operational tasks when required.

6. Customer Service

• Provide a warm, professional and empathetic experience for children and their families.
• Handle patient enquiries, feedback and concerns professionally.
• Build positive relationships with patients and parents.
• Work closely with doctors, nurses and other team members to ensure efficient patient care.

REQUIREMENTS

• Previous experience in clinic administration, healthcare, customer service or office administration is preferred.
• Experience in a paediatric clinic or healthcare setting is an advantage.
• Experience handling billing, panel claims or basic accounts is an advantage.
• Comfortable using Microsoft Office, particularly Word and Excel.
• Good organisational and multitasking skills.
• Strong attention to detail and accuracy.
• Good communication skills in English and Bahasa Malaysia.
• Friendly, patient and comfortable interacting with children and parents.
• Able to work independently as well as part of a team.
• Responsible, reliable and willing to learn.
• Maintains a high standard of professionalism, integrity and confidentiality.

QUALIFICATIONS

• Certificate, Diploma or Degree in Business Administration, Accounting, Healthcare Administration or a related field.
• Relevant working experience may be considered in place of formal qualifications.

WHO WE ARE LOOKING FOR

We are looking for someone who is more than just an administrator — someone who is warm, proactive and takes ownership of their work.

You should enjoy working with people, be comfortable in a busy environment and genuinely care about creating a positive experience for children and their families.

Experience in a paediatric clinic is an added advantage, but attitude, willingness to learn and good communication skills are equally important.

WHY JOIN KIDDO?

• Work in a friendly and supportive paediatric clinic environment.
• Be part of a growing healthcare team.
• Gain experience in paediatric healthcare and clinic operations.
• Opportunities to learn and develop new skills.
• Work alongside experienced healthcare professionals.

If you are organised, friendly, responsible and passionate about providing excellent service to children and families, we would love to hear from you.

Apply now and join the Kiddo Child Specialist Clinic team!

Job Type: Full-time

Pay: RM1,700.00 - RM2,300.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Application Question(s):

• Do you have your own transport?

Experience:

• Admin: 1 year (Preferred)

Work Location: In person