About the Role
We are looking for a reliable, organised and proactive executive to support our CEO with daily communications, scheduling and coordination. You will help manage business enquiries, keep track of pending matters and ensure timely follow-ups with clients and the team.
Key Responsibilities
- Manage the CEO’s business WhatsApp messages, calls and enquiries professionally and promptly.
- Respond to routine enquiries, direct matters to the appropriate team member and escalate urgent issues.
- Coordinate appointments, meetings and the CEO’s schedule.
- Track outstanding tasks and follow up with clients, staff and external parties through to completion.
- Prepare correspondence, documents and reports, and maintain accurate records.
- Provide administrative, sales support and basic marketing coordination as assigned.
- Handle sensitive business and client information with strict confidentiality.
- Carry out other secretarial and ad-hoc duties assigned by management.
Requirements
- Strong written and spoken English, with professional phone and messaging etiquette.
- Organised and detail-oriented, with the ability to manage multiple priorities.
- Dependable, punctual and responsive, with clear communication about work progress.
- Able to work independently, follow instructions and exercise sound judgement when escalating matters.
- Comfortable using WhatsApp, email, Microsoft Office and basic digital tools.
- Professional and composed when handling feedback or working under pressure.
- Previous secretarial, administrative or customer service experience is an advantage.
Candidates who can start immediately or at short notice are preferred.