Full Time Senior Business Associate (Patient Service Lead) Jobs, Salary up to SGD 3,400 in Smilepoint Dental - Maukerja

Lead the patient experience at an established dental group. You set the standard at the front desk, guide the team, and keep daily operations on track — on fixed day hours.

Work schedule: 5-day work week on a rotating shift, including at least one weekend day. Two rest days every week. Day shifts 8:30am to 6:15pm. No night shifts. Clinics closed on public holidays.

What you'll do

• Hold the standard of front-line patient service
• Guide and train front-desk team members; allocate duties and cover gaps
• Handle escalations and service recovery
• Oversee accurate payments, end-of-day settlement and timely claims
• Carry out the administrative work behind daily clinic operations (reports, records, supplies, coordination)

What we're looking for

• Prior front-desk or patient-service experience, ideally in a clinic or healthcare setting
• Experience guiding or training a team
• Able to perform all core front-desk duties well: patient booking, payments, insurance claims (CHAS, Medisave, insurance) and patient correspondence
• Strong written and spoken communication; a local diploma or equivalent (required)
• Rotating roster including one weekend day

Why join us

• $2,800-$3,400, based on supervisory experience
• 5-day week, two rest days, day shifts only, no nights, all public holidays off
• CPF, outpatient insurance, paid leave, leadership incentives
• Clinician-led, not investor-owned. Three clinics, operating since 2005.

Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,400.00 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Health insurance
• Professional development

Education:

• Local Polytechnic Diploma (Preferred)

License/Certification:

• residency status in Singapore (Required)

Work Location: In person