Full Time Senior Sales Associate Jobs, in Versace - Maukerja

Location: Versace MBS Store

Job Responsibility:

Business Development

• Achieve individual objectives and contribute to the achievement of store objectives.

• Strive to always increase brand and product knowledge.

• Master selling skills to satisfy customer needs.

• Take action to maximize the sales opportunity on all categories.

Client Management

• Ensure superlative customer service standards, in order to meet customer expectations.

• Act as brand ambassador to build relationships with new customers and VIP clientele.

• Deliver the ultimate the brand’s experience to increase customer loyalty.

• Solve customer complaints in a professional and positive manner, always offering follow up.

CRM

• Capture customer data all the time.

• Proactively take possible actions to maintain a long term relationship with customers.

• Participate in the organization of In-store & promotional events, as per Shop in Charge’s guidelines.

Operations

• Ensure the stock and the backroom are effectively managed and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.)

• Remain in compliance with operational and company policies and procedures.

• Ensure store presentation and visual merchandising standards are maintained according to company directives.