Job Summary
Supervise and lead daily nail and beauty salon operations to ensure high service quality and customer satisfaction. Coordinate staff duties, train junior therapists, maintain hygiene standards, and assist with inventory and salon management.
Responsibilities
Supervise daily nail and beauty salon operations to ensure smooth workflow and service delivery
Lead and coordinate nail and beauty therapists to optimize team performance and client care
Allocate staff duties and create work schedules to meet operational demands efficiently
Monitor service quality and customer satisfaction by evaluating client feedback and service standards
Handle customer enquiries and resolve service issues promptly to maintain positive client relationships
Train and coach junior staff to enhance their skills and improve overall team competency
Ensure hygiene and salon standards are consistently maintained to comply with health regulations
Assist with stock and inventory control to support uninterrupted salon operations
Provide nail and beauty treatments as needed to support service delivery and client satisfaction
Assist the Salon Manager with daily operations and staff management to achieve business goals