. Order & Invoice Processing
Execute End-to-End Billing: Utilize SAP to process, generate, and issue customer invoices accurately from sales and delivery orders.
Resolve Invoice Issues: Investigate and resolve billing discrepancies, incorrect pricing, or quantity mismatches by auditing system records.
Process Adjustments: Issue credit/debit notes and manage return billing updates in the ERP system.
2. Inventory Management & System Reconciliation
Daily Stock Status Updates: Monitor and update the daily Out-of-Stock (OOS) tracker and general stock status to ensure real-time visibility for stakeholders.
Inventory Verification: Check stock levels across WMS and SAP to verify sufficient inventory is physically and systematically available before releasing orders for processing.
Fulfillment Alignment: Coordinate stock allocations, batch controls, and system movement arrangements between the warehouse and the ordering system.
3. Cross-Functional Coordination & Communication
Sales Team Liaison: Proactively flag and resolve problematic sales orders, customer credit blocks, or SKU errors with sales representatives.
Warehouse Alignment: Collaborate closely with logistics and warehouse teams to cross-reference physical inventory counts against system discrepancies.
Job Requirements (Key Qualifications)
System Proficiency: Proven experience using SAP (ERP) and Warehouse Management Systems (WMS).
Background: Prior experience in logistics, supply chain, order fulfillment, or warehouse administration.
Skills: Strong eye for detail, basic troubleshooting skills for invoicing/billing errors, and proficiency in MS Excel for stock tracking.