Full Time Customer Service Executive Jobs, Salary up to SGD 2,500 in CONCEPT MATH TUITION CENTRE PTE. LTD. Islandwide (Singapore) - Maukerja

The job scope for a Customer Service Executive at a Primary Math Education Centre includes a variety of administrative and customer-oriented responsibilities. Here's a breakdown of the key duties:

Primary Responsibilities:

1. Customer Service & Relationship Management:
   Handle enquiries from parents and students about the Concept Math programme and lessons.
   Build and maintain strong relationships with students, parents, and other stakeholders.
2. Administrative & Operational Support:
   Perform basic bookkeeping/accounting tasks, including fee collection and ensuring accurate records.
   Enrol new students and maintain an up-to-date student database.
   Schedule classes and maintain the orderliness of the centre to ensure a safe and conducive learning environment.
3. Student Management:
   Address and manage requests related to class replacements or transfers.
   Ensure accurate tracking and updating of student records and preferences.
4. Resource Management:
   Manage the inventory of teaching resources and office supplies.
   Liaise with vendors to order supplies and coordinate necessary services.
5. Administrative Tasks:
   Prepare and print worksheets and other teaching materials.
   Create and manage presentations, signage, and promotional materials such as slides, banners, TV content, and notices for bulletin boards and social media (Facebook).
6. Support for Centre Head:
   Manage appointments and schedules for the Centre Head.
7. Other Ad-Hoc Duties:
   Perform any other reasonable tasks or duties to support the smooth operation of the Centre.