Job Summary
The Sales Manager – Corporate Accounts is responsible for developing, managing, and growing corporate business for the hotel. This role focuses on acquiring new corporate accounts, maintaining strong relationships with existing clients, and driving room nights and revenue in line with the hotel’s sales strategy.
Key Responsibilities
- Identify, solicit, and manage local and international corporate accounts
- Develop and execute sales action plans to achieve room night and revenue targets
- Conduct sales calls, client meetings, site inspections, and hotel show rounds
- Negotiate corporate contracts, rates, and terms in line with hotel strategy
- Maintain accurate account information, contracts, and production data
- Monitor account performance and implement strategies to grow share of wallet
- Work closely with Revenue Management to ensure optimal pricing and yield
- Collaborate with Reservations and Front Office to ensure seamless handling of corporate clients
- Participate in trade shows, sales missions, and networking events
- Prepare sales reports, forecasts, and account analysis
- Stay informed on market trends, competitor activity, and corporate travel patterns
Requirements
- Diploma or Bachelor’s Degree in Hospitality, Business, Marketing, or a related field
- Minimum 3–5 years of experience in hotel sales, with a strong focus on corporate accounts
- Proven track record in achieving or exceeding sales targets
- Experience handling corporate travel agents, MNCs, embassies, and government-linked companies is an advantage
- Strong negotiation and relationship management skills
- Excellent communication and presentation abilities
- Results-driven with strong follow-up and closing skills
- Familiar with hotel systems such as IDB PMS, CRM tools, and sales reporting systems
- Good knowledge of the Kuala Lumpur corporate market
- Able to work independently and as part of a team
- Willingness to travel and work flexible hours when required
Job Type: Full-time
Pay: RM4,500.00 - RM6,500.00 per month
Benefits:
- Additional leave
- Free parking
- Health insurance
- Maternity leave
- Meal allowance
- Meal provided
- Opportunities for promotion
- Professional development
Work Location: In person