Full Time Account Manager - Business Development Manager (IT - Cybersecurity) Jobs, in Smartez Solution Selangor - Maukerja

Company Description

Smartez Solution Sdn Bhd is an information technology and cybersecurity solutions provider based in Subang Jaya. The company focuses on helping organizations protect their digital assets and improve operational efficiency through tailored IT and security services. Smartez Solution works with clients across various industries, delivering practical, scalable solutions that address evolving technology and threat landscapes. The team values collaboration, professionalism and continuous learning to stay ahead in the fast-changing IT and cybersecurity environment.

Core Responsibilities

• Business Development & Pipeline Management: Identify, qualify and pursue new enterprise sales opportunities across assigned sectors to achieve sales quotas and gross profit (GP) targets.
• Account Management & Client Retention: Build and maintain strong, long-term relationships with key accounts, managing the entire sales cycle from initial contact through negotiation to closing.
• Solution Selling & Demos: Deliver sales presentations, product demonstrations, and solution proposals that translate technical capabilities into business value.
• Ecosystem Networking: Cultivate relationships with vendors, distributors, and business partners while participating in industry events and networking activities to raise brand awareness.
• Cross-Functional Collaboration: Partner with internal technical support, implementation, and delivery teams to ensure smooth post-sale deployment and customer satisfaction.
• Reporting & Market Intelligence: Maintain accurate CRM records, track pipeline status, forecast sales targets for management and monitor market trends and competitive offerings.

Qualifications

• Education: Diploma or Bachelor’s degree in Computer Science, Information Technology, Business, Marketing, or a related field.
• Experience: Minimum 3 to 5 years of account management or business development experience in IT, software or technology consulting. Prior experience in a System Integrator (SI) environment is a strong advantage.
• Industry & Technical Knowledge: Good understanding of cybersecurity and IT solutions with a strong willingness to learn technical concepts quickly.
• Target Sectors: Established network within Enterprise, Manufacturing or Banking & Finance sectors.
• Language & Soft Skills: Fluent in English and Bahasa Malaysia (written and spoken) with strong consultative selling, presentation and negotiation skills.
• Attributes & Logistics: Results-oriented, self-motivated, high integrity, able to work with minimal supervision and must possess own transport.